What is better Helpman or Salesforce Service Cloud? Various companies need different types of Customer Support Software. To learn which service suits you, consider reviewing various solutions feature by feature along with their terms and costs. Likewise, you will get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system.
The results are: Helpman (8.0) vs. Salesforce Service Cloud (9.6) for general quality and functionality; Helpman (N/A%) vs. Salesforce Service Cloud (97%) for user satisfaction rating. Analyze their strong and low points and decide which software is a better choice for your company. A simple, practical way is to list the advantages and disadvantages of both services next to each other and check which app comes on top.
Users who are pressed for time or would like to get a Customer Support Software recommendation from our experts may want to investigate these top choices for the current year: Zendesk, Freshdesk, Freshdesk Omni.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
When you select a software that you are sure will be an actual asset for your team you shouldn’t simply limit yourself to what experts have to say about it. Quite frequently individual experience with the app will vary, depending on your own goals and work processes. That’s the reason why in our reviews we also offer our User Satisfaction Rating for each solution to give you a quick impression of how real users of Helpman and Salesforce Service Cloud estimate their contact with the solution. Our algorithm is built around advanced analysis of product appearances on other sites, social networks and blogs, so you are going to get a comprehensive and reliable overview of what other users think about every service. In this example Helpman has a total satisfaction rating at N/A% while for Salesforce Service Cloud 97% of people claim they had a positive experience with it.
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