What is better Helpman or Glassix? When selecting the proper Customer Support Software for your enterprise it is recommended that you evaluate the functions, prices, along with other important info regarding the product and vendor. Here, you can examine the similarities and differences between Helpman (overall score at 8.0 and user satisfaction at N/A%) and Glassix (overall score at 8.6 and user satisfaction at 96%).
It's also possible to examine their specific modules, for example services, plans, rates, terms, etc. What is more, read the terms thoroughly for information on extra charges, including, setup cost, separate helpdesk support, upgrade fees, storage fees, and more.
At this time, the most significant services in our Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
Glassix integrates with the following business applications:
Salesforce
Zapier
HubSpot
Oracle CRM
Slack
The software is also equipped with an open API, allowing smooth integration with any product with an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nintendo, Avis, Estee Lauder
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Glassix offers unparalleled customer service automation, employing advanced AI technology to simplify interactions, enhance efficiency, and provide exceptional support experiences.
All the data, information and statistics that we provided in this comparison were collated from official company pages, marketing content available online, real-life experience from real users as well as our individual hands-on use of every software by a professional reviewer. We pay a lot of attention to extensively examine every product, therefore we not only analyze it ourselves, but we also match our observations with experiences of other users from the B2B community.
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