What is better HelpCenter.io or Lighthouse Desktop? There are numerous Knowledge Management Software products in the market these days. The best way to find out which product fits your needs best is to compare them side by side. For example, here you can review HelpCenter.io and Lighthouse Desktop for their overall score (8.0 vs. 7.7, respectively) or their user satisfaction rating (96% vs. 96%, respectively).
You can also compare their features and pricing conditions and other useful information below. When matching products make sure you compare their corresponding capabilities and mark their differences to have a clearer picture of both deals. Similarly, remember to assess secondary issues such as security, backup, ease-of-use, and customer support.
Users who want to save some time or would like to get a Knowledge Management Software advice from our team may want to try out these top choices for the current year: Zendesk, ServiceNow Knowledge Management, Zendesk.
Lighthouse Desktop integrates with the following applications:
LivePerson
Facebook Messenger
Alexa
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Orange, Globe Telecom
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust cloud-based knowledge base software for contact centers, head offices, and branches of business operating in the banking, hospitality & travel, retail, automotive, logistics, insurance, healthcare, government, and telecom industries.
Please note that even though both HelpCenter.io and Lighthouse Desktop may offer a top quality range of features each solution might be designed for a different business size. If you are comparing features you should give some attention to a business type they are catering to. Some functionalities could scale up effectively for large enterprises but if you own a small or mid-sized business it’s often more sensible to refrain paying for customized functionalities that you might never actually use.
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