Compare Zoho Desk vs. Help ScoutThere are many Help Desk Software products in the market today. The simplest way to find out which app fits your needs best is to examine them side by side. As an example, here you can examine Help Scout and Zoho Desk for their overall score (9.0 vs. 8.8, respectively) or their user satisfaction rating (98% vs. 100%, respectively). You can also check their capabilities and pricing stipulations and other useful facts below. When matching products be sure to examine their related advantages and mark their disparities to get a clearer picture of both deals. Likewise, bear in mind to evaluate other issues including security, backup, intuitiveness, and helpdesk support. If you want to quickly identify the optimal CRM Software according to our experts we advise you examine one of these solutions: HubSpot CRM, Freshdesk, Pipedrive.
|Free | Monthly payment||Free | Monthly payment|
Zoho Desk is a support desk platform that helps you deliver top quality customer support to clients with tools that increase agent productivity and improve analytic operations.
Help Scout provides a shared inbox for you and your team, enabling collaboration for support whenever an email or a support requests comes in.
Zoho Desk offers three SMB and enterprise pricing plans, including a free one for teams up to 10 users. Give the details a look, and select your plan:
Professional – $12/user/month
Enterprise – $25/user/month
Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. Give the details a look, and select your plan:
Standard – $20/month
Plus – $40/month
Zoho Desk integrates with the following business systems and applications:
Help Scout supports integrations with the following business systems and applications:
| Zoho Corporation|
4141 Hacienda Drive
Pleasanton, CA 94588
| 500 Harrison Ave., Floor 3R |
Boston, MA 02118
|Small Business | Large Enterprises | Medium Business||Small Business | Medium Business | Freelancers|
|CoffeeRocket, WesTel International, Hibner||Trello, GrubHub, Basecamp, Treehouse|
|Learn more about Zoho Desk pricing||Learn more about Help Scout pricing|
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The software examined on this page are merely a sliver of our full Help Desk Software category and you should remember that there might be more desirable services available. If you would like to ensure you make the wisest choice for your business we definitely suggest that you test more software first. You may also want to consult our top 10 Help Desk Software list to find out which services are in the current year the highest-ranking ones and leaders in the market.