Compare Zoho Desk vs. Help ScoutThere are many Help Desk Software products in the market today. The simplest way to find out which app fits your needs best is to examine them side by side. As an example, here you can examine Help Scout and Zoho Desk for their overall score (9.0 vs. 8.8, respectively) or their user satisfaction rating (98% vs. 100%, respectively). You can also check their capabilities and pricing stipulations and other useful facts below. When matching products be sure to examine their related advantages and mark their disparities to get a clearer picture of both deals. Likewise, bear in mind to evaluate other issues including security, backup, intuitiveness, and helpdesk support. Users who don't have much time or would like to get a CRM Software recommendation from our experts may want to try out these top choices for the current year: Freshdesk, Pipedrive, HubSpot CRM.
|Free | Monthly payment||Monthly payment|
Zoho Desk is a support desk platform that helps you deliver top quality customer support to clients with tools that increase agent productivity and improve analytic operations.
Help Scout provides a shared inbox for you and your team, enabling collaboration for support whenever an email or a support requests comes in.
Zoho Desk offers two priced packages plus a free version packed with basic business support features. A 15-day trial with no credit card requirement is also available for businesses and individuals who want to take Zoho Desk for a spin.
You can easily start Zoho Suport free trial here.
Professional – $15/agent/month (billed monthly) or $12/agent/month (billed annually) plus tax, as applicable
All Free features plus:
Enterprise – $30/agent/month (billed monthly) or $25/agent/month (billed annually) plus tax, as applicable
All Professional features plus:
Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. A 15-day free trial is available for all plans.
Basic – $12/user per month or $8/user per month (billed annually)
Standard – $20/user per month or $15/user per month (billed annually)
Plus – $35/user per month or $27/user per month (billed annually)
Zoho Desk integrates with the following business systems and applications:
Help Scout supports integrations with the following business systems and applications:
| Zoho Corporation|
4141 Hacienda Drive
Pleasanton, CA 94588
| 500 Harrison Ave., Floor 3R |
Boston, MA 02118
|Small Business | Large Enterprises | Medium Business||Small Business | Medium Business | Freelancers|
|CoffeeRocket, WesTel International, Hibner||Trello, GrubHub, Basecamp, Treehouse|
|Learn more about Zoho Desk pricing||Learn more about Help Scout pricing|
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The software examined on this page are merely a sliver of our full Help Desk Software category and you should remember that there might be more desirable services available. If you would like to ensure you make the wisest choice for your business we definitely suggest that you test more software first. You may also want to consult our top 10 Help Desk Software list to find out which services are in the current year the highest-ranking ones and leaders in the market.