Compare Zoho Desk vs. Help ScoutYou have such a wide range of Help Desk Software alternatives in today’s state of that industry that picking the right product can be confusing. On our comparison page, you can easily evaluate the features, stipulations, available plans, and more details of Help Scout and Zoho Desk. You can check their score (9.1 for Help Scout vs. 8.8 for Zoho Desk) and user satisfaction level (98% for Help Scout vs. 100% for Zoho Desk). The scores and ratings provide you with a solid idea how these two software products perform. Additionally, make sure if the application can integrate with the company’s current business apps to ensure greater productivity. As of now, the most popular solutions in our Help Desk Software category are: Freshdesk, Samanage, LiveAgent.
|Free | Monthly payment||Free | Monthly payment|
A support desk platform that helps deliver top quality customer support to clients with tools that increase agent productivity and improve analytic operations.
Help Scout provides a shared inbox for you and your team, enabling collaboration for support whenever an email or a support requests comes in.
|List of Features|
List of Features
|Small Business | Large Enterprises | Medium Business||Small Business | Medium Business | Freelancers|
| Zoho Corporation|
4141 Hacienda Drive
Pleasanton, CA 94588
| 500 Harrison Ave., Floor 3R |
Boston, MA 02118
|CoffeeRocket, WesTel International, Hibner||Trello, GrubHub, Basecamp, Treehouse|
Zoho Desk offers three SMB and enterprise pricing plans, including a free one for teams up to 10 users. Give the details a look, and select your plan:
Professional – $12/user/month
Enterprise – $25/user/month
Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. Give the details a look, and select your plan:
Standard – $20/month
Plus – $40/month
|USA, UK, Canada, International||USA, UK, Canada, International|
|Learn more about Zoho Desk pricing||Learn more about Help Scout pricing|
Zoho Desk integrates with the following business systems and applications:
Help Scout supports integrations with the following business systems and applications:
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All the data, details and opinions that we shared in this table were gathered from official company sites, advertising resources available online, real-life experience from real users as well as our own direct use of each service by an expert. We pay a lot of attention to extensively analyze each app, as a result we not only study it on our own, but we also compare our results with opinions of other members from the B2B community.