What is better Help Scout or BMC FootPrints? Choosing the most appropriate Help Desk Software for your organization is complicated with various features, options, and terms to check. On the other hand, depending on our review directory will make it possible for you to simplify the selection process by reading all major solutions in a single location.
For instance, you can match Help Scout and BMC FootPrints for their features and overall scores, namely, 8.9 and 8.3, respectively. Furthermore, you can see which one has higher general user satisfaction rating: 98% (Help Scout) and 97% (BMC FootPrints) to find out which solution is better for your company. Don’t simply buy the solution with the most attractive price, but the one that offers the best value.
We did our best to review all popular products available on the market, but among them these three deserved our special attention: .
Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. A 15-day free trial is available for all plans.
Basic – $12/user per month or $8/user per month (billed annually)
Up to 10 Users
Unlimited messages & storage
1 Mailbox
1 Docs knowledge base
Reports (30 days of history)
Saved Replies
Beacon
Following
@mentions
Outstanding 24×6 Support
No Help Scout branding
iOS & Android App
Two-factor authentication
Standard – $20/user per month or $15/user per month (billed annually)
Unlimited Users
Unlimited messages & storage
5 Mailboxes
1 Docs knowledge base
All Basic features, plus:
Workflows
Satisfaction Ratings
Office Hours
50+ integrations
API Access
Plus – $35/user per month or $27/user per month (billed annually)
EasyVista offers integration with the following business systems and applications:
Bomgar
Cherwell Support
Flycast
Single Sign-On
Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
Every time you pick a solution that you believe will work best for your business you shouldn’t just focus on what reviewers have to say about it. Very often individual experience with the product may be different, depending on your own goals and requirements. That’s why in our reviews we also provide our User Satisfaction Rating for each solution to give you a reliable impression of how real users of Help Scout and BMC FootPrints evaluate their experience with the service. Our algorithm is based on advanced analysis of product appearances on other sites, social networks and blogs, so you are going to get a complete and reliable overview of what other clients think about each app. In this case Help Scout got a total satisfaction rating at 98% while for BMC FootPrints 97% of people say they had an enjoyable experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
