What is better HaloITSM or Serena Service Manager? Buying the best Customer Support Software for your business is essential to growing your company’s productivity. In our platform, you can easily review a wide range of solutions to see which one is the ideal software for your requirements. Here you can match HaloITSM vs. Serena Service Manager and look at their overall scores (8.0 vs. 7.0, respectively) and user satisfaction rating (95% vs. 93%, respectively).
You can also analyze the specifics of rates, conditions, plans, features, tools, and more, and decide which software offers more benefits for your business. As a rule of thumb, go for the business software that lets you to change the features and price terms to address your company growth or lack of it.
If you have to quickly locate the best IT Service Software according to our review team we advise you examine the following services: Freshservice, Zendesk, LiveAgent.
HaloITSM provides various pricing options for companies and teams to choose from. It also offers an enterprise pricing plan designed for organizations that need a higher level of ITSM expertise to achieve their goals. Here are the details:
The IT System 10 Agents – £65/user/month; 25 Agents – £59/user/month; 50 Agents – £55/user/month; 100 Agents – £49/user/month; 200 Agents – £45/user/month; 500 Agents – £35/user/month.
Serena Service Manager offers flexible deployment and pricing options. The solution is available for deployment on premises, via the Cloud, or through a hybrid model that leverages your existing ITSM investments. Serena Service Manager on demand’s pricing starts at $89/user/month.
It may not always be enough to just compare HaloITSM and Serena Service Manager against one another. Although useful tools, pricing plans and user experience are all crucial and should be included when making a final decision, you should also pay attention to the recognition and awards claimed by every product. Frequently a less dominant product may turn out to be an amazing choice that was a winner of many industry awards such as our Experts’ Choice Award which shows that despite smaller market presence it’s a significant rival to the solutions that rule the market.
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