What is better HaloITSM or Salesforce Service Cloud? When you need an efficient Customer Support Software product for your company you should invest time and compare various options. It doesn’t have to be challenging, and can be as straightforward as matching their functionalities in a table like the one below. You will also get a brief idea how each product works. For example, on this page you can find HaloITSM’s overall score of 8.0 and compare it against Salesforce Service Cloud’s score of 9.6; or HaloITSM’s user satisfaction level at 95% versus Salesforce Service Cloud’s 97% satisfaction score.
The assessment can help you find out the strengths and weaknesses of each service, and make up your mind on which fits you requirements better. Aside from the rich features, the solution that’s simple to grasp and use is always the better option.
Right now, the most significant services in our IT Service Software category are: Zendesk, Freshservice, LiveAgent.
HaloITSM provides various pricing options for companies and teams to choose from. It also offers an enterprise pricing plan designed for organizations that need a higher level of ITSM expertise to achieve their goals. Here are the details:
The IT System 10 Agents – £65/user/month; 25 Agents – £59/user/month; 50 Agents – £55/user/month; 100 Agents – £49/user/month; 200 Agents – £45/user/month; 500 Agents – £35/user/month.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Every time you choose a software that you believe will be an actual asset for your business you shouldn’t only limit yourself to what reviewers have to say about it. In many cases individual experience with the service may change, depending on specific goals and needs. That’s why in our reviews we also offer our User Satisfaction Rating for every service to give you a quick impression of how real users of HaloITSM and Salesforce Service Cloud rate their experience with the software. Our algorithm is based on complex analysis of product mentions on other websites, social networks as well as blogs, so you are going to get a comprehensive and reliable landscape of what other clients think about every product. In this example HaloITSM has a total satisfaction rating at 95% while for Salesforce Service Cloud 97% of users express they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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