What is better GuideMe or SoGoCX? If you need a competent Customer Experience Management Software product for your company you must invest time and examine different options. It doesn’t have to be complicated, and can be as easy as matching their traits in a table like the one below. You will also get a quick idea how each product operates. For example, on this page you can check GuideMe’s overall score of 6.9 and compare it against SoGoCX’s score of 9.2; or GuideMe’s user satisfaction level at 100% versus SoGoCX’s 97% satisfaction score.
The assessment will allow you to see the pros and cons of each application, and choose which one matches your requirements better. On top of the rich features, the solution which is simple and intuitive is always the better option.
We are aware that not all businesses have enough time to test a large number of different solutions, so we prepared a list of suggestions that you may find useful. Our top choices for the Customer Experience Management Software category are: Smartlook, Alchemer, Zendesk.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
Please keep in mind that even though both GuideMe and SoGoCX may provide an outstanding set of features each product may be aimed at a different business size. If you are comparing features you should pay attention to a business type they are aimed at. Some functionalities could scale up with no problem for big enterprises but if you have a small or mid-sized company it’s usually better to avoid paying for customized functionalities that you may never have a chance to use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
