What is better Goverlan Reach or Vivantio? There are numerous Customer Support Software products available for businesses right now. The simplest way to find out which service fits your needs best is to evaluate them side by side. For example, here you can assess Goverlan Reach and Vivantio for their overall score (7.3 vs. 8.4, respectively) or their user satisfaction rating (89% vs. 93%, respectively).
Additionally, you can examine their individual modules and pricing stipulations as well as other valuable data below. When matching products make sure to compare their similar features and mark their disparities to have a clearer picture of both deals. What is more keep in mind to assess non-core issues like security, backup, usability, and customer support.
We know that not all people have enough time to examine a wide range of various solutions, so we created a list of suggestions that you may find useful. Our top selections for the Remote Support Software category are: ScreenConnect, Atera, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
If you continue having doubts about which app will be best in your case it might be a sound idea to check out each service’s social metrics. These metrics are quite often a sign of how popular a given app is and how extensive is its online presence. For example, in case of Facebook Goverlan Reach has 136 likes on their official profile while Vivantio profile is liked by 0 users.
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