What is better Glassix or Semantria? If you wish to get a quick way to find out which Customer Support Software product is better, our exclusive system gives Glassix a score of 8.6 and Semantria a score of 7.2 for total quality and performance. Furthermore, Glassix is rated at 96%, while Semantria is rated 100% for their user satisfaction level.
You can also examine their product details, including features, tools, options, plans, prices, and much more. Find out whether the solution allows you to customize at least part of its workflows to guarantee it fits your own business workflows.
Our team put a lot of effort to prepare reviews of all popular Customer Support Software solutions offered on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshdesk Omni, Freshdesk.
Glassix integrates with the following business applications:
Salesforce
Zapier
HubSpot
Oracle CRM
Slack
The software is also equipped with an open API, allowing smooth integration with any product with an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nintendo, Avis, Estee Lauder
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Glassix offers unparalleled customer service automation, employing advanced AI technology to simplify interactions, enhance efficiency, and provide exceptional support experiences.
If you research different Customer Support Software solutions you shouldn’t simply explore their features list and offered pricing plans. Pay attention to the fact that the solution should be matching your standards and business so the more flexible their offer the better. Learn what platforms are supported by Glassix and Semantria and make sure you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, as this might be a key element for many companies.
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