What is better Glassix or Oracle Service Cloud? A good way to find the right Customer Support Software product for your business is to match the solutions against each other. Here you can compare Glassix and Oracle Service Cloud and see their features compared thoroughly to help you decide on which one is the better product.
Similarly, you can compare their overall ratings, for instance: overall score (Glassix: 8.6 vs. Oracle Service Cloud: 7.8) and user satisfaction (Glassix: 96% vs. Oracle Service Cloud: 100%). Check their varying features and similarities and see which one outperforms the other. Moreover, think about your company tomorrow; will your company outgrow the app in the next 3-5 years?
If you have to quickly decide on the more reliable Customer Support Software according to our experts we advise you try out the following services: Zendesk, Freshdesk Omni, Freshdesk.
Glassix integrates with the following business applications:
Salesforce
Zapier
HubSpot
Oracle CRM
Slack
The software is also equipped with an open API, allowing smooth integration with any product with an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nintendo, Avis, Estee Lauder
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Glassix offers unparalleled customer service automation, employing advanced AI technology to simplify interactions, enhance efficiency, and provide exceptional support experiences.
If you are still having doubts about which software will perform best for your company it might be a sound idea to check out each service’s social metrics. Such metrics are quite often a sign of how popular a given solution is and how big is its online presence.For instance, if you check Glassix LinkedIn account you’ll find out that they are followed by 2327 users. In case of Oracle Service Cloud the amount of followers on their LinkedIn page is 54.
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