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Compare Genesys Cloud vs NinjaOne (Formerly NinjaRMM)

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Genesys Cloud or NinjaOne (Formerly NinjaRMM)? Specific companies demand different types of Customer Support Software. To learn which solution fits your needs, think about comparing various solutions feature by feature an taking into consideration their terms and pricing. Likewise, you can get a quick idea of their general performance and customer feedback by checking our smart scoring system.

The results are: Genesys Cloud (9.0) vs. NinjaOne (Formerly NinjaRMM) (8.6) for all round quality and usefulness; Genesys Cloud (93%) vs. NinjaOne (Formerly NinjaRMM) (93%) for user satisfaction rating. Examine their strong and low points and decide which software is a more sensible choice for your company. A simple, practical tactic is to list the pros and cons of both applications next to each other and check which solution has more benefits.

Our team put a lot of effort to prepare reviews of all popular Call Center Software solutions available on the market, but among all the ones we reviewed these three caught our special attention: JustCall, Zendesk, Freshdesk Contact Center.

Every time you choose a solution that you think will be an actual asset for your business you shouldn’t simply pay attention to what reviewers have to say about it. Quite frequently personal experience with the service may be different, depending on specific preferences and needs. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every service to give you an immediate impression of how actual users of Genesys Cloud and NinjaOne (Formerly NinjaRMM) rate their contact with the product. Our algorithm is based on complex analysis of product mentions on other sites, social networks as well as blogs, so you are going to receive a complete and reliable picture of what other users think about every solution. In this example Genesys Cloud has a total satisfaction rating at 93% while for NinjaOne (Formerly NinjaRMM) 93% of people express they had an enjoyable experience with it.

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