What is better Freshservice or Deskun? Today’s enterprises require the most effective Help Desk Software product to stay competitive. On this page we help you with buying the right service, by allowing you to compare Freshservice and Deskun down to the very details of their individual functions.
You may also make use of our general scoring values, which rate the software all round quality and performance. Freshservice got a 9.4 score, while Deskun has a score of 8.0. Likewise, you may compare their general user satisfaction rating: 97% (Freshservice) against 100% (Deskun). Don’t forget to select the application that best answers your top priorities, not the solution with the most robust features.
We realize that not all companies have the time to try out a large number of different solutions, so we created a list of suggestions that you may find useful. Our top selections for the IT Service Software category are: LiveAgent, Freshservice, Zendesk.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Deskun integrates with the following business systems and applications:
Gmail
Facebook
Facebook Messenger
Twitter
Viber
Skype
VK
Telegram
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
In case you continue having second thoughts about which service will work best for your business it might be a sensible idea to analyze each service’s social metrics. Such metrics are usually a sign of how popular a given software is and how large is its online presence. For instance, in case of Facebook Freshservice has 7557 likes on their official page while Deskun profile is liked by 341 users.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
