Compare Freshsales vs. Denali (Cougar)

To make sure you purchase the most useful and productive Sales Software for your enterprise, you have to compare products available on the market. For example, here you can match Freshsales’s overall score of 9.5 against Denali (Cougar)’s score of 6.5. You can even review their general user satisfaction: Freshsales (95%) vs. Denali (Cougar) (99%). Furthermore, you can assess their good and bad points feature by feature, including their terms and conditions and rates. By comparing products you are improving your chances to pick the best software for your requirements. It goes without saying you should know your unique needs to realize which service addresses those needs. At the moment, the most significant solutions in our CRM Software category are: Freshdesk, HubSpot CRM, Freshsales.



Denali (Cougar)


Freshsales screenshot Denali (Cougar) screenshot
Pricing Details

Total Score

Our Score

9.7 ?

Our Score

6.5 ?

Client Experience

Client Experience

Client Experience

95% ?

Client Experience

99% ?





Pricing Model

Pricing Model

Free | Monthly payment | Annual Subscription One-time payment | Quote-based
Complete Review

Complete Review

Product Info

Product Info

Freshsales is the winner of our 2017 Great User Experience Award. It is a CRM tool designed to enable high-velocity teams to keep track of contacts while solving their queries.
Best suited for specific business areas, such as inventory data and reporting, regulatory updates, and customer transactions.
Quick Links
Cost Details

Cost Details

Freshsales offers five SMB and enterprise pricing plans. A 30-day free trial plan is also available so you can easily try out all key features of the software. You can sign up for Freshsales free trial here. Here is what you get in each of the plans:

Sprout – free forever

  • Leads
  • Contacts
  • Deals
  • Accounts
  • Email
  • Built-in phone
  • Integrations
  • Mobile apps

Blossom – $12/user/month (billed annually)

  • Contact management
  • Pipeline management
  • 250 bulk emails/user/day
  • Build-in phone
  • 2 sales campaigns/user
  • Lead scoring
  • 2 intelligent workflows
  • Basic reporting
  • Integrations
  • iPhone & Android apps

Garden – $25/user/month (billed annually)

  • All Blossom Plan features
  • Multiple pipeline management
  • 500 bulk emails/user/day
  • 5 sales campaigns/user
  • 10 intelligent workflows
  • Advanced reporting
  • Territories and lead assignment
  • Advanced CRM customization

Estate – $49/user/month (billed annually)

  • All Garden Plan features
  • 1000 bulk emails/user/day
  • 10 sales campaigns/user
  • 25 intelligent workflows
  • Advanced lead scoring
  • Auto profile enrichment
  • Reports dashboard
  • Smartforms and event tracking

Forest – $79/user/month (billed annually)

  • All Estate Plan features
  • 2000 bulk emails/user/day
  • 25 sales campaigns/user
  • 50 intelligent workflows
  • EUC data center
  • IP whitelisting

Here is the information about Denali cost:

Denali offers pricing per module that you only need, while it’s also available in three packages:

Denali Basecamp ($1999 single user): General ledger; bank reconciliation; accounts receivable; and accounts payable modules.

Denali Ascent ($2999 single user) Basecamp modules plus:  inventory; order entry; and crystal reports modules. Install, support, and training included.

Denali Summit ($4999 single user) Ascent modules plus: purchase order; payroll; and multi-location inventory modules. Install, support, and training included.

Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Vendor Email

Vendor Email
Available Features

Available Features

Freshsales FEATURES

  • Advanced Lead Scoring
  • Interactive Pipeline Management
  • Integrated Phone & Email.
  • Email Tracking
  • Sales Campaigns
  • Personalize Templates
  • Insightful Email Metrics
  • Team Inbox
  • Sales First Inbox
  • Open & Click Notifications
  • Email Scheduling
  • Calendar Sync
  • 2 – way Email Sync
  • Email-to-Lead, Forward Emails
  • Click to Call
  • Entire Conversation History
  • Assign Phone Numbers
  • Automated and manual Log Calls
  • Personalized Welcome and Voicemail Messages
  • Forward Call
  • Record Calls
  • Tasks & Appointments
  • Call History
  • Phone Activity reports
  • Caller Display
  • In-depth Customer
  • Insights
  • Website and in-app Tracking
  • Activity Timeline
  • Behavior-based Segmentation
  • Web-to-Lead
  • Smart Fields, 360° Customer View
  • Lead Scoring
  • Auto Profile Enrichment
  • Team Segmentation
  • Auto Lead Assignment
  • Appointments
  • Tasks and Notes
  • Jot down notes
  • Change stage with ease
  • Track deals on the move
  • Fix meeting, find location
  • Custom Views
  • Automation
  • Bulk Actions
  • Role-based Access
  • Visual Sales Pipeline
  • Deal Status, at a glance
  • Simple drag and drop Navigation
  • Action-oriented Follow Ups
  • Track deals on the go
  • Deal age
  • Mobile Integration
  • Deal Funnel View
  • Filter and Sort Deals
  • Customize Sales Process
  • Pipeline Dashboard
  • Lost Deal Analysis
  • Customized Reports
  • Visual Sales Reports
  • Revenue Analytics
  • Deeper Analytics
  • Preview Reports
  • Sales Activity Reports
  • Trendline Reports
  • Territories and Territory Reports

Denali (Cougar) FEATURES

Basic accounting
  • Accounts payable
  • Accounts receivable
  • Audit trail
  • Depreciation
  • General ledger
  • Multi-currency
Billing & Invoicing
  • Check printing
  • Credit card processing
  • E-commerce
  • Invoices
  • Purchase orders
  • Recurring billing
  • Balance sheet
  • Budgeting & forecasts
  • Cash flow statement
  • Custom dashboard reports
  • Profit & loss statement
  • Sales reports
Fixed Assets
  • Depreciation tracking
  • Fixed asset tracking
Popular Customers

Popular Customers

Support Types

Support Types

Phone Live Support
Ticket Training
Ticket Training
Available Languages

Available Languages

English, German, Spanish, French, Russian, Italian, Dutch, Portugese, Polish, Swedish English
Pricing Details

Pricing Details

Learn more about Freshsales pricing Learn more about Denali (Cougar) pricing


Freshsales is an open API system, meaning that you can easily integrate it with every business system or application you are using. At the moment, the system functions flawlessly with Freshdesk, Google Calendar, and Segment. Visit their official website, or contact an agent for detailed instructions.

  • Denali Customer relationship management (CRM)
  • Denali E-commerce
  • Denali Inventory management
  • Denali Payroll
  • Denali Point-of-sale
  • Compatible with common financial file types such as XLS and CVS
Vendor's Address

Vendor's Address

1250, Bayhill Drive Suite 315
San Bruno, CA 94066
7180 Potomac Dr
Boise, Idaho 83704
Contact Phone

Contact Phone

+1-866-832-3090 1.800.388.3038
Devices Supported

Devices Supported

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Popular Alternatives

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The software analyzed on this page are only a small sample of our full Sales Software category and you should keep in mind that there might be more desirable solutions available. If you want to guarantee you make the optimal decision for your business we definitely urge you to test more apps first. You may also want to check out our top 10 Sales Software ranking to learn which apps are at the moment the highest-rated ones and leaders in the market.