Compare Freshdesk vs. BeevolveWhen choosing the appropriate Customer Support Software for your business our recommendation is that you assess the features, costs, and other crucial details regarding the product and vendor. Here, you can check the similarities and distinctions between Freshdesk (overall score at 9.8 and user satisfaction at 100%) and Beevolve (overall score at 7.4 and user satisfaction at 100%). You may also examine their unique details, for example functions, plans, pricing, terms and conditions, etc. What is more, analyze the terms carefully for information on extra charges, like, installation, independent customer service, upgrade fees, cloud storage fees, and others. We did our best to review all popular Customer Support Software services available on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk, Samanage, Zendesk.
|Monthly payment||Monthly payment | Quote-based|
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
One of the best Social Media Marketing, Monitoring and ROI Measurement platform for brands and agencies based on recent surveys.
|+1 (866) 832-3090||323-366-8233|
|Learn more about Freshdesk pricing||Learn more about Beevolve pricing|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
Beevolve offers a seven-day free trial.
Starter: $19.95 /month
Pro: $99.95 /month
Enterprise: $499.95 /month
Large Enterprise: Customized quote
|Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef||Comcast, Boxcar, University of Washington|
| 311 California street,|
San Francisco, CA 94104
|Beevolve Technologies 1275, 14th Cross, CMH Road, Indiranagar Bangalore, Karnataka 560038 India|
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
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|English, Dutch, Polish, Turkish, Swedish||English, South Africa, Europe, Asia, China, India, Latin America, Middle-East|
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If you research different Customer Support Software solutions you shouldn’t just explore their list of features and provided pricing plans. Consider that the service should be meeting your standards and business so the more flexible their offer the better. Check what systems are supported by Freshdesk and Beevolve and ensure you will get mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, because this may be a deal breaker for many companies.