What is better Freshdesk Messaging or Zoho Projects? Finding the suitable Collaboration Software product is as straightforward as evaluating the solid and weak characteristics and terms offered by Freshdesk Messaging and Zoho Projects. Here it's also possible to match their total scores: 9.2 for Freshdesk Messaging vs. 9.1 for Zoho Projects. Or you can verify their general user satisfaction rating, 96% for Freshdesk Messaging vs. 99% for Zoho Projects.
We suggest that you put some effort and examine their specific functions and decide which one is the better alternative for your business. Likewise, don’t forget to factor in your company’s or industry’s unique case, for instance, a multilingual solution for a global team or a mobile platform to help you work away from your office.
People who want to save some time or want a Live Chat Software recommendation from our team may want to investigate these top choices for the current year: Vision Helpdesk, Zendesk, Pipedrive.
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
WhatsApp
Telegram
Line
TeamViewer
Salesforce
Hubspot CRM
Pipedrive
ZohoCRM
BigCommerce
WooCommerce
Shopify
Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Zoho has four plans designed to cater to the varying needs of various business types. For those who want to take the tool for a spin first, you can get Zoho Projects free trial here.
Free Plan
3 Users
2 Projects
Google Apps Integration
Custom Status for Tasks
Feeds
Calendar & Forums
Attach Files Up to 10MB
Premium – $4/month /user if billed annually, plus tax as applicable
Unlimited Projects
Upto 50 users
Includes All Express Features
20 Project Templates
Attach Files Up to 100GB
Resource Utilization Chart Within a Project
Work – Planned vs Actual
Four Types of Task Dependency
Business Hours, Skip Weekends & Holidays
Strict Project Management
Multiple Integrations
Business Rules and Automation for Issues
Enterprise – $9/month /user if billed annually, plus tax as applicable
Zoho is designed to work in compatible with the following add-ons and third-party applications:
Zoho Apps
Zoho CRM
Zoho People
Zoho Desk
Zoho Invoice
Zoho Reports
Zoho Docs
Zoho Assist
Zoho Books
Zoho Mail
Zoho Meeting
Google Apps
Google Calendar
Google Tasks
Google Spreadsheets
Google Drive
Google Apps Marketplace
Microsoft Apps
MS Excel
Microsoft Projects
OneDrive
MS Outlook Calendar
Microsoft Office 365
Microsoft Teams
Imports
Jira
Basecamp
Manage Documents
Dropbox
Box
Manage Repositories
Github
Bitbucket
Calendar
iCal
Manage Bugs
Crashlytics
Messaging
Slack
Automate Workflows
Zapier
Zoho Flow
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cloud Camper, Abacus Concepts, Raw Engineering
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A free online project planning and collaboration tool that helps you get your projects done on time and within budget. The software lets you break down projects into smaller milestones, tasks, and subtasks for easier tracking. Users can also collaborate through multiple channels, including chat, feeds, forums, and Wikis.
Almost as important as functionalities and client support responsiveness are pricing packages made available by Freshdesk Messaging and Zoho Projects. Although cost should not be a deciding factor it’s without a doubt an important thing to think about. You should try to find a flexible pricing package that can be adjusted to your team size and painlessly scaled up every time your business grows. Make sure you don’t pick packages that include additional functionalities that you won’t find useful and always make an effort to get in touch with the vendor directly because big companies can frequently count on discounts. You should also give a chance to a free trial or demo of every software to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to spend any money and offers a solid overview of what it’s like to work with Freshdesk Messaging and Zoho Projects.
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