What is better Freshdesk Messaging or ContactWorld? If you wish to get a easy way to learn which Communications Software product is better, our exclusive algorythm gives Freshdesk Messaging a score of 9.2 and ContactWorld a score of 8.2 for all round quality and performance. Moreover, Freshdesk Messaging is rated at 96%, while ContactWorld is rated N/A% for their user satisfaction level.
You can also evaluate their product details, such as modules, tools, options, plans, pricing, and more. Check whether the solution allows you to customize a few of its processes to make sure it fits your own business processes.
Our experts made sure to review all popular Live Chat Software solutions that you can find on the market, but among them these three deserved our special attention: Vision Helpdesk, Pipedrive, Zendesk.
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
WhatsApp
Telegram
Line
TeamViewer
Salesforce
Hubspot CRM
Pipedrive
ZohoCRM
BigCommerce
WooCommerce
Shopify
Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
ContactWorld For Service pricing is available on a by quote basis only. Contact the parent company NewVoiceMedia directly for more detailed pricing information.
The software compared on this page are only a small sample of our complete Communications Software category and you should keep in mind that there may be more reliable alternatives out there. If you would like to ensure you make the best possible choice for your company we definitely urge you to test more software first. You can also consider to check out our top 10 Communications Software ranking to see which apps are currently the best ones and leaders in the market.
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