Freshdesk Messaging

NOAWARDS
YET
Pricing:
Starting from $15
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Team Inbox
- AI chatbots
- Chatbot builder
- Campaigns
- Canned responses
- Bulk inbox actions
- Intelligent load balancing
- Assignment rules
- Real-time dashboard
- Report templates
- Custom reports
- Multi-language support
- App integrations and custom APIs
Pricing Info
Pricing Info
Freshdesk Messaging offers one Free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15/agent/month (billed annually), $18/agent/month (billed monthly)
- Everything in the Free plan, plus
- Up to 2,000 bot sessions/month (free)
- Assignment Rules
- Priority Inbox
- Canned Responses
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversations Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39/agent/month (billed annually), $47/agent/month (billed monthly)
- Everything in Growth, plus
- Up to 3,000 bot sessions/month (free)
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- IntelliAssign
- Business Hours (by Groups)
- Co-Browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Team Performance Report
- Agent Availability Report
- Roles and Permissions
- CSAT Survey and Report
- Conversation APIs
- 300K MUV/agent
Enterprise – $69/agent/month (billed annually), $83/agent/month (billed monthly)
- Everything in Pro, plus
- Up to 5,000 bot sessions/month (free)
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
- 400K MUV/agent
Integrations
Integrations
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
- Telegram
- Line
- TeamViewer
- Salesforce
- Hubspot CRM
- Pipedrive
- ZohoCRM
- BigCommerce
- WooCommerce
- Shopify
- Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Company Email
support@freshworks.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo CA 94403
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NOAWARDS
YET
Pricing:
Starting from $3.99
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Time Tracking
- Timesheets
- Productivity Metrics
- Work-Life Balance
- Employee Activity Tracking
- Screenshot Modes
- Attendance Management
- Payroll
- Billable Hours
- Invoicing
- Reporting & Analytics
- Task Management
- Time Off
- Video Meetings
- Chat
- Employee GPS Tracking
Pricing Info
WebWork Time Tracker offers various enterprise pricing options, including a 14-day free trial to see if the software meets your business requirements.
Pro – $3.99 per user/month
-
Unlimited time tracking
-
Unlimited projects and tasks
-
Unlimited members and teams
-
Timesheets
-
Real-time monitoring
-
Productivity metrics
-
WebWork AI assistant
-
4 screenshot modes
-
App and website usage
-
Activity level tracking
-
Attendance monitoring
-
Leave and holidays
-
10+ exportable reports
-
Create and share invoices
-
Chat
-
Geolocation tracking
-
1 Integration
Plus – $6.39 per user/month
-
Everything in Pro
-
Timesheet approvals
-
Advanced app and website report
-
Video meetings
-
Payroll
-
Project budgeting
-
Expense tracking
-
Payable invoices
-
Send payment
-
Shift scheduling
-
Schedule reports
-
Sharable reports
-
Screenshot data retention (1 year)
-
All integrations
-
Unlimited chat and file history
-
Advanced work-life balance metrics
-
Priority support
Premium – $7.19 per user/month
-
Everything in Plus
-
White label
-
Custom API
-
Custom dashboard
-
Custom reports
-
Feature on demand
-
Concierge account setup
-
Premium support
Integrations
-
Trello
-
Asana
-
Zapier
-
ClickUp
-
Zoho Projects
-
Bitbucket
-
GitHub
-
Jira Software,
-
Todoist
-
Wrike,
-
Teamwork
-
Deel
-
Xero
-
Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
WebWork Time Tracker tracks working hours and activity level. It is a practical tool for remote workers, for small teams and big companies.
Company Email
webworktimetracker@gmail.com
Contact No.
Company's Address
Arabkir 29-11
Yerevan, Ye 0036
AR
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You shouldn’t expect exclusively a broad range of useful tools and scalable pricing from a popular Collaboration Software. Almost as important as key features is a top-notch customer support. You want to ensure that in a situation where you have any questions about Freshdesk Messaging or WebWork Time Tracker, or you face some problems, or perhaps you’ll want to request a certain revision or functionality useful to your team you can count on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are available. It’s also a significant advantage if you can enjoy personal training or at least a knowledge base you can use.
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