ContactWorld
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customizable call flows
- Wide range of computer telephony integration (CTI) applications
- Live supervisor monitoring
- Extensive statistics and reporting suite
- Call recording
- Interactive voice response (IVR) collection
- Calling Line ID detection and routing
Pricing Info
Pricing Info
ContactWorld For Service pricing is available on a by quote basis only. Contact the parent company NewVoiceMedia directly for more detailed pricing information.
Integrations
Integrations
NewVoiceMedia integrates with the following business systems and applications:
- Salesforce
- Desk.com
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Photobox, Gigaclear, Sixpack Shortcuts
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ContactWorld is the first global, true-cloud contact center solution that delivers a personalized service to every inquiry.
Company Email
Contact No.
Company's Address
Belvedere House
Basing View
Basingstoke
RG21 4HG
ContactWorld Comparisons
Popular ContactWorld Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IT asset management
- Central repository
- Auto-discovery of devices
- Streamlined asset allocation
- Complete IT asset lifecycle tracking
- Automated employee on/off boarding
- Check in/out equipment loan
- Asset recovery
- Asset location tracking
- Supplier management
- Email alerts and reminders
- Documentation file repository
- Web-based configuration tools
- Dashboards and reports
- ServiceDesk and Incident Management
- Best practice processes
- Automatic ticket routing
- Self-service portal
- Multiple Escalation & SLA Support
- Customer feedback and surveys
- Software and License Management
- Central license repository
- Software request portal
- License compliance
- Purchasing integration
- Cloud and SaaS subscriptions
- Software normalization
- Versioning
- Suite consolidation
Pricing Info
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
Integrations
VIZOR integrates with the following business systems and applications:
- Microsoft SCCM
- LANSweeper Integration
- Active Directory
- LDAP Directory Integration
- Microsoft System Center (ConfigMgr)
- Exchange
- Dynamics GP
- Chromebook Management Console
- Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AUDI, SIEMENS, ORACLE
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
IT Asset Management, ServiceDesk Issue and Incident Management, Software Asset and License Management system that covers the full IT asset lifecycle.
Company Email
solutions@vector-networks.com
Contact No.
Company's Address
VIZOR
541 10th Street, Unit 123
Atlanta, GA 30318
USA
VIZOR Comparisons
Popular VIZOR Alternatives
Please keep in mind that while both ContactWorld and VIZOR may offer an excellent range of features each software could be created for a different business size. If you are analyzing various solutions you should pay attention to a company size they are aimed at. Some functionalities could scale up efficiently for large enterprises but if you have a small or mid-sized business it’s usually better to refrain paying for complex functionalities that you might never use.
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