What is better ContactWorld or Birdeye? If you’re experiencing a difficult time choosing the right Customer Support Software product for your needs, we suggest that you compare the available software and determine which tool offers more advantages. For instance, here you can assess ContactWorld (overall score: 8.2; user rating: N/A%) vs. Birdeye (overall score: 9.0; user rating: 97%) for their overall performance.
It's also possible to see which one provides more functions that you need or which has better pricing plans for your current budget constraints. Working with a clear table to match their features will significantly increase the chances of getting the right product for your company. Take a closer look at other factors of the software for example if it’s easy to use, adaptability, scalability, and pricing options.
We did our best to review all popular Communications Software products offered on the market, but among all the ones we reviewed these three caught our special attention: RingCentral, monday.com, Slack.
ContactWorld For Service pricing is available on a by quote basis only. Contact the parent company NewVoiceMedia directly for more detailed pricing information.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
No Customer Support Software will be perfect enough to cater to all the needs of a company. While core features of ContactWorld and Birdeye are obviously a priority you should also carefully examine the integrations offered by every solution. In many cases you will already be working with other types of SaaS software in your company and it’s definitely wiser to choose services that integrate well with one another. If you do that you can ensure a smooth transfer of data between your teams and software used, which can significantly reduce time devoted to migrating between one solution and the other.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
