What is better Freshdesk Messaging or Asana? Today’s enterprises need the best Collaboration Software product to remain competitive. On this page we help you with buying the right tool, by allowing you to evaluate Freshdesk Messaging and Asana down to the very details of their individual features.
It's also possible to check our overall scoring values, which rate the software general quality and performance. Freshdesk Messaging got a 9.2 score, while Asana has a score of 9.2. Likewise, you may compare their general user satisfaction rating: 96% (Freshdesk Messaging) against 96% (Asana). Keep in mind to select the application that best addresses your most crucial needs, not the solution with a lot of features.
We realize that not all businesses have the time to scrutinize a wide range of different products, so we prepared a list of recommendations that you may find useful. Our top choices for the Live Chat Software category are: Vision Helpdesk, Pipedrive, Zendesk.
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
WhatsApp
Telegram
Line
TeamViewer
Salesforce
Hubspot CRM
Pipedrive
ZohoCRM
BigCommerce
WooCommerce
Shopify
Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
For teams of up to 15 users Asana is always available for free. With the free plan you’ll get:
Unlimited tasks, projects, and conversations
Basic Dashboards
Premium plan enterprise pricing starts will cost $9.99 per member/month billed annually, but can be subjected to reduction for large teams. This is what the plan includes:
Private teams
Exclusive projects
Unlimited guests
Unlimited Dashboards
Data export
SSO & SAML
Centralized administration
Customer Success Program
An Enterprise Plan is also available for more control and support, and it is priced by quote. Contact the company and share your details for personalized pricing. Here is what you’ll get with this plan:
Use of sophisticated admin tools like SAML and service accounts for team member management
Receive white glove treatment with a dedicated Customer Success Manager. Plus, get guaranteed support within 2 business hours
Sustain robust control over your data and security with cross regional backup, data deletion, as well as user deprovisioning and provisioning
Personalized branding such as placing your corporate logo
Asana provides a wide range of integrations via partnerships and its API. Below you can find all the major Asana integrations:
Google Drive
Microsoft Teams
Jira Cloud
Slack
Power BI
Adobe Creative Cloud
Tableau
Salesforce
Dropbox
Chrome Extension
Box
Slack
InstaGantt
Zapier
Jotana
Sprintboards
Github
Phabricator
Cloudwork
Usersnap
FlowBS
Alfred
Wufoo
Templana
MailChimp
WordPress
Evernote
Hipchat
Harvest
Digispoke
Campaign Monitor
Zendesk
Sunrise
Calendar Sync
Pivotal Tracker
Xendo
Mailana
Weekdone
Fancy Hands
Hall
Cloudmagic
Everhour
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CBS Interactive, Pinterest, Airbnb, Synthetic Genomics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading project management solution, Asana has an interface that allows users to see what tasks they have on their plate and when they are due. With this, project managers can ensure that their team members are focused on their goals and team members can find instructions to their tasks.
Company Email
support@asana.com
Contact No.
Company's Address
1550 Bryant St, Suite #800
San Francisco, CA 94103
USA
Every time you compare various Collaboration Software apps you shouldn’t only analyze their list of features and provided pricing plans. Keep in mind the app must be matching your work processes and team so the more flexible their offer the better. Learn which OSes are supported by Freshdesk Messaging and Asana and be certain you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, as this might be a critical factor for many companies.
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