What is better Freshdesk Contact Center or Pipedrive? Getting the ideal Customer Support Software product is all about cross-checking numerous solutions and identifying the top program for your specific needs. Our exclusive system will give you a quick look at the general rating of Freshdesk Contact Center and Pipedrive. For total quality and performance, Freshdesk Contact Center scored 9.2, while Pipedrive scored 9.4. On the other hand, for user satisfaction, Freshdesk Contact Center earned 100%, while Pipedrive earned 100%.
Below you can also look at their functionalities, terms, plans, etc. to find out which application will be more suitable for your company. One critical element to check is if the software allows you to enable and disable limitations on different types of users to secure any confidential corporate data.
Currently, the best solutions in our Call Center Software category are: Zendesk, JustCall, Freshdesk Contact Center.
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
Almost as important as useful features and customer support quality are pricing plans offered by Freshdesk Contact Center and Pipedrive. Although pricing should not be a deciding element it’s surely a significant thing to consider. You should count on a flexible pricing package that can be adjusted to your team size and painlessly scaled up if your business expands. You should be certain you don’t opt for packages that have additional functionalities that you won’t find useful and always try to contact with the vendor directly because enterprises can often benefit from discounts. You should also check out a free trial or demo of each software to spend at least some time working with it. It’s a helpful experience that doesn’t ask you to spend any money and offers a solid overview of what it’s like to work with Freshdesk Contact Center and Pipedrive.
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