What is better Feedify or CustomerSuccessBox? With various functionalities, pricing, conditions, and more to evaluate, finding the right Customer Experience Management Software for your firm is tough. But by using our system, it's easy to match the functions of Feedify and CustomerSuccessBox as well as their general SmartScore, respectively as: 8.0 and 8.6 for overall score and 100% and 95% for user satisfaction.
You can also review them feature by feature and find out which software is a more effective fit for your business. Remember to get a demo first before opting in for a plan to get a firsthand experience how the program can benefit you in real scenarios.
Users who want to save some time or would like to get a Customer Experience Management Software recommendation from our team might want to take a look at these top choices for the current year: Zendesk, Smartlook, Alchemer.
Feedify integrates with the following business systems and applications:
Wordpress
Magento
Joomla
Drupal
Prestashop
Opencart
MailChimp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PrintFly, Corpsoly, Leadmatchr
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Feedify is a cloud-based web push notifications solution for online businesses. It comes with a wide range of tools, including push notification features, segmentation capabilities, exit intent, online survey builder, after sales feedback management, and offer campaigns among others.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
It may not always be sufficient to simply compare Feedify and CustomerSuccessBox with one another. Even though useful tools, pricing plans and user experience are all important and should be included when making a final choice, you should also take a look at the recognition and awards claimed by every solution. Frequently a less popular software may turn out to be an amazing choice that was distinguished with SaaS awards such as our Supreme Software Award which reveals that regardless of lesser market presence it’s a worthy contender to the solutions that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
