What is better Feedify or NICE inContact CXone? There are numerous Customer Experience Management Software products out there right now. The simplest way to find out which product fits your needs best is to evaluate them side by side. For instance, here you can review Feedify and NICE inContact CXone for their overall score (8.0 vs. 8.8, respectively) or their user satisfaction rating (100% vs. 91%, respectively).
It’s also possible to examine their features and pricing terms as well as other useful data below. When matching products be sure to check their similar features and mark their differences to get a clearer picture of both deals. Likewise, remember to check other features like security, backup, intuitiveness, and helpdesk support.
Our experts made sure to review all popular Customer Experience Management Software solutions offered out there, but among them these three deserved our special attention: Zendesk, Alchemer, Smartlook.
Feedify integrates with the following business systems and applications:
Wordpress
Magento
Joomla
Drupal
Prestashop
Opencart
MailChimp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PrintFly, Corpsoly, Leadmatchr
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Feedify is a cloud-based web push notifications solution for online businesses. It comes with a wide range of tools, including push notification features, segmentation capabilities, exit intent, online survey builder, after sales feedback management, and offer campaigns among others.
NICE inContact CXone’s pricing plans are available by request. You can call or chat with a sales representative for more details or fill out the quote request form on their website.
NICE inContact has pre-built integrations with CRM applications like:
Salesforce
SAP
Oracle Service Cloud
Microsoft Dynamics
Zendesk
NetSuite
ServiceNow
Bullhorn
SugarCRM.
Other integrations can be done through a NICE inContact DevOne partner.
Integrations for unified communications as a service (UCaaS) allow formal and informal agents and subject matter experts to communicate through Skype or RingCentral.
Customers can also choose from more than 250 APIs in the DEVOne Ecosystem. These cover various areas from agent and admin functions to real-time data and reporting capabilities.
You can also quickly build and deploy a custom solution using RESTful APIs that allow you to integrate NICE inContact with just about any third-party system.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Honeywell, Aetna, New Balance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Industry-leading contact center software that offers a full suite of tools for transforming the customer experience. This platform offers omnichannel routing capabilities, analytics workforce optimization, automation, and AI-powered tools. It also delivers 99.99% uptime to prevent prolonged interruptions and downtime.
Every time you pick a product that you believe will work best for your company you shouldn’t only limit yourself to what professionals have to say about it. Very often individual experience with the service may be different, depending on your own goals and needs. This is why in our reviews we also offer our User Satisfaction Rating for every app to give you an immediate overview of how real users of Feedify and NICE inContact CXone evaluate their experience with the app. Our system is built around complex analysis of product mentions on other websites, social networks and blogs, so you will receive a full and reliable overview of what other customers think about every service. In this case Feedify got a total satisfaction rating at 100% while for NICE inContact CXone 91% of people say they had a positive experience with it.
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