What is better FeedbackFive or LiaCX? Choosing the best Customer Experience Management Software for your organization is hard with various functions, options, and terms to check. However, relying on our review platform will make it possible for you to cut down the selection steps by getting all key software in a single location.
For instance, you can contrast FeedbackFive and LiaCX for their features and overall scores, in this case, 8.4 and 8.6, respectively. Likewise, you can see which one has superior general user satisfaction rating: 100% (FeedbackFive) and 100% (LiaCX) to find out which product is the better choice for your business. Don’t simply choose the service with the most attractive price, but the one that gives the best value for your money.
We did our best to review all popular Customer Experience Management Software services offered out there, but among them these three deserved our special attention: Zendesk, Alchemer, Smartlook.
FeedbackFive offers several SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your needs:
Free
50 emails / month
3 campaigns
2 ASINs to track
1 user
1 store
Basic – $9.99 / month
250 emails / month
3 campaigns
2 ASINs to track
Unlimited Users
1 store
Pro – $29.99 / month
1500 emails / month
10 campaigns (per store)
5 ASINs to track
Unlimited users
2 stores
$10 / additional store
$0.0075 per additional email
Enterprise – starts at $59.99 / month
Up to 1,000,000 emails / month
Unlimited campaigns
10 ASINs to track
Unlimited users
5 stores
$10 / additional store
At most $0.0075 per additional email (could be less)
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Both FeedbackFive and LiaCX were reviewed by a team of reliable SaaS experts who carried out a thorough study of all crucial aspects of every app. Their total rating was prepared using our unique SmartScore system that provides an individual partial score to each factor including: main functionalities, customer support, mobile support, security, user satisfaction and reviews in other media. We know useful features are not the only aspect essential to a business so we make an effort to pay attention to all sides of a solution prior to calculating its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
