VICIdial
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Click-to-Call
- Outbound & Inbound Calls
- Reporting & Statistics
- Pre-Recorded Voicemail Drop
- Appointment Setting
- Interactive Voice Response
- Answering Machine Detection
- Automatic Call Distribution
- Call Transfers
- Call Conferencing
- Call Recording
- Caller ID Number Display
- Manager Portal
Pricing Info
Pricing Info
EVS7 offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Cricket – $59/agent/month, $39/agent/month/annual billing, $49/agent/month/quarterly subscription
- Click-to-Call
- Pre-Record Voicemail Drops
- 1 User Minimum
- Unlimited Outbound & Inbound Calls
- One DID per User
- Basic Reporting & Statistics
- Web-Based CRMs Integration
Dolphin – $89/agent/month, $69/agent/month/annual billing, $109/agent/month/quarterly subscription
- Rapid Phone List Dialing
- Pre-Record Voicemail Drops
- 1 User Minimum
- Unlimited Outbound & Inbound Calls
- One DID per User
- Basic Reporting & Statistics
- Coaching or Monitoring (Optional)
- Appointment Setting
- Zoho & LeadMaster Integration
Parrot – $89/agent/month, $39/agent/month/annual billing, $119/agent/month/quarterly subscription
- Predictive & Blended Dialling
- Pre-Record Voicemail Drops
- 3 Users Minimum
- Unlimited Outbound & Inbound Calls
- One DID per User
- Advanced Reporting & Statistics
- Coaching or Monitoring
- Appointment Setting
- Real-Time Manager Portal
- Answering Machine Detection
- Automatic Call Distribution
- Interactive Voice Response
- Open API
All plans include:
- Call Transfers
- Call Conferencing
- Caller ID Number Display
- Flexible Call Recording
- Unlimited Dialer Technical Support
- 1-Click Pre-Recorded Voicemail
- Free Software Upgrades
- Free Local or Toll-Free Number
Integrations
Integrations
EVS7 Cricket integrates with various web-based CRM systems, Dolphin supports connections with Zoho and WebMaster, while Parrot gives users access to open API for maximum flexibility.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Walgreens, Century21, Disney
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
EVS7 is a well-rounded, cloud-based call center service solution.
Company Email
sales@evs7.com
Contact No.
Company's Address
16475 Dallas Parkway Suite 350
Addison, TX 75001
USA
EVS7 Comparisons
Popular EVS7 Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Client Contact Management
- Easy Client Information Action
- Auto Dialling Campaign
- Predictive Dialling
- Single or Multiple Dialling Campaigns
- Call transfer
- Custom Web Page
- Custom Music Per Campaign
- Blended Sessions
- Automated/Scheduled Call Recording
- Access from Anywhere
- Callback Scheduling
Pricing Info
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Integrations
VICIdial integrates with the following business systems and applications:
- QueueMetrics
- Zoiper WebPhone
- Cepstral Text-to-Speech
- OrecX Oreka
- Sangoma Lyra
- RankMiner
- DNC.com
- Teamsupport CRM
- Insightly CRM
- Pipedrive CRM
- Vtiger CRM
- Zoho CRM
- Salesforce.com
- Zendesk CRM
- SugarCRM
- LessAnnoyingCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Company Email
sales@vicidial.com
Contact No.
Company's Address
Tampa, Florida
USA
VICIdial Comparisons
Popular VICIdial Alternatives
In the event you are still having second thoughts about which software will be best for your company it may be a sound idea to examine each service’s social metrics. Such metrics are usually a sign of how popular every service is and how large is its online presence. For instance EVS7 Twitter account has currently 1509 followers. At the same time VICIdial Twitter is followed by 519 users.
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