What is better EVS7 or VICIdial? You have such a wide range of Customer Support Software alternatives in today’s state of that industry that deciding on the best product is often overwhelming. On our comparison page, you can actually compare the tool, pricing conditions, available plans, and more details of EVS7 and VICIdial.
You can examine their score (7.1 for EVS7 vs. 8.0 for VICIdial) and user satisfaction level (N/A% for EVS7 vs. 90% for VICIdial). The scores and ratings give you a solid idea how these two software products perform. Moreover, make sure if the solution can integrate with your current business apps to promote greater productivity.
Those of you who are pressed for time or would like to get a Call Center Software advice from our experts may want to examine these top choices for this year: JustCall, Zendesk, Freshdesk Contact Center.
EVS7 Cricket integrates with various web-based CRM systems, Dolphin supports connections with Zoho and WebMaster, while Parrot gives users access to open API for maximum flexibility.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Walgreens, Century21, Disney
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EVS7 is a well-rounded, cloud-based call center service solution.
In the event you are still having second thoughts about which software will be best for your company it may be a sound idea to examine each service’s social metrics. Such metrics are usually a sign of how popular every service is and how large is its online presence. For instance EVS7 Twitter account has currently 1509 followers. At the same time VICIdial Twitter is followed by 519 users.
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