What is better EvantoDesk or Velaro? To make sure you purchase the most effective and productive Help Desk Software for your business, you should compare products available on the market. For instance, here you can match EvantoDesk’s overall score of 8.0 against Velaro’s score of 8.7. You may also review their general user satisfaction: EvantoDesk (100%) vs. Velaro (91%).
In addition, you can review their strengths and weaknesses feature by feature, including their terms and conditions and prices. By comparing products you are improving your chances to pick the best software for your requirements. It goes without saying you should know your specific needs to realize which solution meets those needs.
As of now, the top products in our Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
EvantoDesk integrates with the following business systems and applications:
MailChimp
Twitter
Facebook
ClinicAppointments.com
Zapier
QuickBooks
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
Social media (Facebook, Twitter, LinkedIn, Google+)
Knowledgebase software
Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
Every time you compare various Help Desk Software apps you shouldn’t only analyze their features list and offered pricing packages. Consider that the product should be meeting your standards and team so the more flexible their offer the better. Check what systems are supported by EvantoDesk and Velaro and be certain you will get mobile support for whichever devices you work on in your company. You should also examine which languages and geographies are supported, as this may be a critical factor for many firms.
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