What is better EvantoDesk or LiveAgent? Selecting the most appropriate Help Desk Software for your business is complicated with so many features, choices, and terms to check. However, relying on our review platform will allow you to streamline the selection process by showing all major products in one place.
As an illustration, you can compare EvantoDesk and LiveAgent for their functions and overall scores, namely, 8.0 and 9.4, respectively. Similarly, you can see which product has better general user satisfaction rating: 100% (EvantoDesk) and 99% (LiveAgent) to find out which one is the better option for your business. Don’t just buy the software with the lowest price, but the solution that offers the most cost-effective value.
Our experts made sure to review all popular Help Desk Software services available on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Salesforce Service Cloud, Freshdesk.
EvantoDesk integrates with the following business systems and applications:
MailChimp
Twitter
Facebook
ClinicAppointments.com
Zapier
QuickBooks
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
You don’t want just a wide set of functionalities and adjustable pricing plans from a popular Help Desk Software. Almost as essential as core features is a quality customer support. You want to make sure that in a situation where you have any questions about EvantoDesk or LiveAgent, or you run into a problem, or maybe you’ll need to request a specific change or feature beneficial to your team you can rely on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are available. What is more, it’s a major asset if you can profit from individual training or at least a knowledge base you can use.
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