What is better EvantoDesk or ConnectWise Control? Today’s corporations require the top Help Desk Software product to stay competitive. On this page we help you with choosing the right software, by allowing you to examine EvantoDesk and ConnectWise Control down to the very details of their individual offers.
You can also examine our general scoring values, which rate the software overall quality and performance. EvantoDesk got a 8.0 score, while ConnectWise Control has a score of 9.0. Likewise, you can compare their general user satisfaction rating: 100% (EvantoDesk) against 100% (ConnectWise Control). Keep in mind to choose the application that best answers your most crucial priorities, not the software with the most robust features.
Users who are pressed for time or want a Help Desk Software recommendation from our team might want to investigate these top choices for the current year: Salesforce Service Cloud, Zendesk, Freshdesk.
EvantoDesk integrates with the following business systems and applications:
MailChimp
Twitter
Facebook
ClinicAppointments.com
Zapier
QuickBooks
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
If you continue having doubts about which app will work best for your business it may be a sound idea to check out each service’s social metrics. Such metrics are usually a way to see how popular a given product is and how extensive is its online presence.For instance, if you look at EvantoDesk LinkedIn account you’ll find out that they are followed by 23 people. In case of ConnectWise Control the amount of followers on their LinkedIn page is 16403.
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