What is better eStreamDesk Helpdesk or Vivantio? To successfully purchase the most efficient and productive Help Desk Software for your business, you should compare products available on the market. For instance, here it is possible to match eStreamDesk Helpdesk’s overall score of 6.7 against Vivantio’s score of 8.4. You can even review their general user satisfaction: eStreamDesk Helpdesk (99%) vs. Vivantio (93%).
What’s more, you can review their strengths and weaknesses feature by feature, including their contract conditions and rates. By comparing products you are sure that you pick the best software for your company. It goes without saying you must understand your particular requirements to realize which service meets those needs.
Our team put a lot of effort to prepare reviews of all popular Help Desk Software solutions available on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk, Zendesk, Salesforce Service Cloud.
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
When you select a product that you are sure will be an actual asset for your company you shouldn’t only pay attention to what reviewers have to say about it. Very often personal experience with the product may be different, depending on your own goals and needs. That’s why in our reviews we also give our User Satisfaction Rating for every app to give you a reliable overview of how actual users of eStreamDesk Helpdesk and Vivantio estimate their experience with the product. Our algorithm is built around complex analysis of product mentions on other websites, social networks and blogs, so you will receive a complete and reliable landscape of what other people think about every solution. In this example eStreamDesk Helpdesk has a total satisfaction rating at 99% while for Vivantio 93% of people say they had an enjoyable experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
