What is better eStreamDesk Helpdesk or Salesforce Service Cloud? If you’re having a tough time deciding on the best Help Desk Software product for your circumstances, we suggest that you compare and contrast the available software and discover which solution offers more positive aspects. In particular, here you can examine eStreamDesk Helpdesk (overall score: 6.7; user rating: 99%) vs. Salesforce Service Cloud (overall score: 9.6; user rating: 97%) for their overall performance.
You can even see which one provides more tools that you need or which has more flexible pricing plans for your current budget constraints. Having a clear table to evaluate their features will significantly increase the odds of obtaining the right product for your company. Take a closer look at other areas of the software such as ease-of-use, flexibility, scalability, and pricing options.
Our team put a lot of effort to prepare reviews of all popular Help Desk Software products offered out there, but among them these three caught our special attention: Zendesk, Freshdesk, Salesforce Service Cloud.
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
All the data, facts and reviews that we presented in this comparison were collated from official company pages, promotional resources available online, actual experience from real clients as well as our personal everyday use of each service by an expert. We pay a lot of attention to thoroughly analyze each app, as a result we not only analyze it on our own, but we also match our findings with opinions of other members from the B2B community.
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