What is better eStreamDesk Helpdesk or Rescue by LogMeIn? Different companies demand different types of Help Desk Software. To understand well which service fits your needs, think about assessing various solutions feature by feature an taking into consideration their terms and costs. Furthermore, you can get a quick idea of their overall efficiency and customer feedback by having a look at our smart scoring system.
The results are: eStreamDesk Helpdesk (6.7) vs. Rescue by LogMeIn (7.4) for all round quality and usefulness; eStreamDesk Helpdesk (99%) vs. Rescue by LogMeIn (N/A%) for user satisfaction rating. Check out their strong and low points and see which software is a better option for your company. A simple, practical tactic is to write the advantages and disadvantages of both solutions side by side and check which app has more benefits.
We know that not all businesses have enough time to try out a wide range of different services, so we came up with a list of suggestions that you may find useful. Our top selections for the Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
If you are still having second thoughts about which software will perform best in your case it may be a sensible idea to investigate each service’s social metrics. Such metrics are frequently an indicator of how popular a given service is and how large is its online presence.For example, if you check eStreamDesk Helpdesk LinkedIn profile you’ll see that they are followed by 2 users. In case of Rescue by LogMeIn the number of followers on their LinkedIn page is 7.
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