What is better eStreamDesk Helpdesk or ProProfs Help Desk? There are lots of Help Desk Software products out there today. The best way to find out which app fits your needs best is to examine them side by side. For instance, here you can review eStreamDesk Helpdesk and ProProfs Help Desk for their overall score (6.7 vs. 8.5, respectively) or their user satisfaction rating (99% vs. 100%, respectively).
It’s also possible to examine their capabilities and pricing conditions as well as other valuable details below. When matching products be sure to examine their corresponding capabilities and mark their distinctive elements to have a clearer picture of both deals. Similarly, bear in mind to evaluate non-core factors like security, backup, intuitiveness, and customer support.
At the moment, the best products in our Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
No Help Desk Software will manate to solve all the requirements of a company. While main functionalities of eStreamDesk Helpdesk and ProProfs Help Desk are important you should also thoroughly explore the integrations offered by each product. Quote frequently you will already be making use of other types of B2B software in your company and it’s much wiser to choose solutions that integrate well with one another. With that approach you will be able to ensure a smooth transfer of data between your teams and software used, which can really reduce time wasted on migrating between one service and the next.
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