osTicket

NOAWARDS
YET
Pricing:
Starting from $29
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Custom branding
- Web-based
- Simple and easy to use
- Create tickets from multiple e-mail accounts
- Localizable
- Facebook integration
- Twitter integration
- Google Apps integration
- Encrypted and secure
- Live chat
- Developer friendly API
- Workflow with rules-based logic
- Helpful analytics
- Full audit log
- Track agent activity in realtime
- A centralized e-mail management for any number of mail accounts
- Easy to manage multiple knowledgebase and forums
- Provide excellent customer service and support
- Simple and easy-to-use user interface
- Customer portal and ticket monitoring system
Pricing Info
Pricing Info
Here are the eStreamDesk cost details:
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
Predefined plans
Freelancer: Free for 1 agent
- Data retention: 3 months
- Ticketing system
- Use your domain
- Knowledge base
- Rebrandable
Small business: $29/month
- 5 agents
- Data retention: 6 months
- Ticketing system
- Use your domain
- Realtime desktop notifications
- Knowledge base
- SSL encryption
- Rebrandable
- Reports
Professional: $75/month
- 10 agents
- Data retention: 1 year
- Ticketing system
- Use your domain
- Realtime desktop notifications
- Custom ticket fields
- Knowledge base
- SSL encryption
- Realtime chat
- Theme customization
- Rebrandable
- Reports
- Custom languages
- Full audit log
Enterprise: $212/month
- 25 agents
- Data retention: 2 years
- Ticketing system
- Use your domain
- Realtime desktop notifications
- Custom ticket fields
- Facebook integration
- Custom SSL cert
- Knowledge base
- SSL encryption
- Realtime chat
- Theme customization
- Twitter integration
- Rebrandable
- Reports
- Custom languages
- Full audit log
- Email passthrough
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Provides great experience for your helpdesk team across the customer relationship spectrum
Company Email
support@estreamdesk.com
Company's Address
45th Alexandrovska Ruse, 7000 Bulgaria
eStreamDesk Helpdesk Comparisons
Popular eStreamDesk Helpdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Agent collision avoidance
- Assign and transfer tickets
- Configurable automatic reply
- Configurable help topic
- Custom fields
- Custom help topic forms
- Customer support portal
- Dashboard reports
- Internal notes to tickets
- Rich text or HTML email
- Rules to route incoming tickets
- Service Level Agreements
- Ticket filters
Pricing Info
osTicket offers four editions:
Free osTicket:
- Self hosted
- Community supported
- Configurable attachments
- Unlimited tickets
- Unlimited users
Basic: $9 per agent per month
- Cloud hosted
- 2MB attachments
- Unlimited tickets
- Unlimited users
- Support via phone and email
Standard: $12 per agent per month
- Cloud hosted
- 4MB attachments
- Support via phone and email
- Unlimited tickets
- Unlimited users
Premium: $16 per agent per month
- Cloud hosted
- 8MB attachments
- Extended security features
- Support via phone and email
- Unlimited tickets
- Unlimited users
Integrations
No information available
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
osTicket is an open source customer support ticket management software. It enables you to collect all incoming enquirers from phone calls, email, and web forms into one platform.
Company Email
support@osticket.com
Contact No.
Company's Address
420 Desoto Street, Alexandria, Louisiana 71301, United States
osTicket Comparisons
Popular osTicket Alternatives
All the data, details and experiences that we provided in this table were collected from official company sites, advertising resources available online, real-life experience from real clients as well as our individual everyday use of each service by a professional reviewer. We pay a lot of attention to comprehensively analyze each solution, as a result we not only examine it on our own, but we also correlate our observations with opinions of other people from the B2B community.
Page last modified