What is better eStreamDesk Helpdesk or Live2Support? Finding the suitable Help Desk Software product is as simple as evaluating the good and poor functions and terms offered by eStreamDesk Helpdesk and Live2Support. Here you can also match their general scores: 6.7 for eStreamDesk Helpdesk vs. 8.1 for Live2Support. Or you can look at their general user satisfaction rating, 99% for eStreamDesk Helpdesk vs. 100% for Live2Support.
We suggest that you put some effort and examine their unique features and figure out which one is the better option for your organization. Likewise, keep in mind to take into account your company’s or industry’s special situation, for instance, a multilingual software for a global staff or a mobile version to help you work on the go.
We realize that not all businesses have enough time to try out a wide range of various products, so we prepared a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
No Help Desk Software will manate to cover all the requirements of a business. Though main functionalities of eStreamDesk Helpdesk and Live2Support should matter you should also thoroughly study the integrations offered by a given software. Very often you will already be making use of other types of SaaS software in your company and it’s always more beneficial to go with services that integrate well with one another. If you do that you will be able to guarantee a reliable transfer of information between your teams and apps, which can considerably reduce time wasted on migrating between one service and the next.
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