What is better Engage or Zoho Assist? To ensure that you acquire the most useful and productive Customer Support Software for your company, you have to compare products available on the market. For instance, here you may match Engage’s overall score of 7.6 against Zoho Assist’s score of 8.5. You can also compare their general user satisfaction: Engage (99%) vs. Zoho Assist (98%).
Moreover, you can evaluate their strengths and weaknesses feature by feature, including their terms and conditions and rates. By comparing products you are sure that you choose the best software for your needs. It’s clear you should know your particular requirements to realize which service matches those needs.
Users who want to save some time or could use a Customer Support Software advice from our experts may want to investigate these top choices for the current year: Freshdesk, Zendesk, Freshdesk Omni.
Engage is friendly to CRM systems, and it is responsively designed to work across desktop, mobile and tablet.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Jump Starters, Markley Media, Lake Shore Realty, Allied Financial Services
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A live chat tool that helps your sales organization to accelerate pipeline, enhance the customer experience, and boost visitor-to-lead conversion ratios.
Company Email
hello@engage.co
Contact No.
Company's Address
Engage Co., Space Building, 600 N. 36th Street, Suite 222, Seattle, WA 98103, U.S.A.
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
Salesforce
Bitium
BigCommerce
WordPress
Facebook
Twitter
Freshdesk
Google Analytics
Highrise CRM
Microsoft Dynamics CRM
JIRA
Drupal
Desk.com
Zapier
MailChimp
Zendesk
Shopify
Magento
Sugar CRM
Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
If you continue having second thoughts about which service will work best for your company it may be a sound idea to analyze each service’s social metrics. Such metrics are quite often a way to see how popular every software is and how wide is its online presence. For example, in case of Facebook Engage has 1 likes on their official page while Zoho Assist profile is liked by 57.059 users.
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