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Compare Engage vs Zendesk

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Engage or Zendesk? Today’s companies want the most effective Customer Support Software product to stay competitive. On this page we help you with choosing the best tool, by allowing you to assess Engage and Zendesk down to the very details of their individual modules.

You can also check our overall scoring values, which rate the software all round quality and performance. Engage got a 7.6 score, while Zendesk has a score of 9.7. Likewise, you may compare their general user satisfaction rating: 99% (Engage) against 98% (Zendesk). Keep in mind to choose the application that best answers your top needs, not the software with the higher number of features.

People who are pressed for time or need a Customer Support Software advice from our experts may want to investigate these top choices for the current year: Zendesk, Freshdesk, Freshdesk Omni.

Every time you pick a solution that you believe will work best for your company you shouldn’t simply focus on what professionals have to say about it. In many cases personal experience with the solution may change, depending on your own preferences and work processes. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every app to give you an immediate overview of how actual users of Engage and Zendesk evaluate their contact with the software. Our algorithm is based on advanced analysis of product mentions on other websites, social media as well as blogs, so you will get a complete and credible landscape of what other users think about every service. In this case Engage has a total satisfaction rating at 99% while for Zendesk 98% of people claim they had a positive experience with it.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.