What is better IBM Emptoris or ManageEngine ServiceDesk Plus? You have such a wide range of Contract Lifecycle Management (CLM) Software choices in today’s market that selecting the best product is often difficult. On our comparison page, you can actually assess the tool, pricing terms, available plans, and more details of IBM Emptoris and ManageEngine ServiceDesk Plus.
You can compare their score (8.9 for IBM Emptoris vs. 8.7 for ManageEngine ServiceDesk Plus) and user satisfaction level (100% for IBM Emptoris vs. 100% for ManageEngine ServiceDesk Plus). The scores and ratings provide you with a general idea how both of these software products perform. Moreover, find out if the application can integrate with the company’s current business apps to guarantee greater productivity.
In the event you want to quickly find the top Contract Lifecycle Management (CLM) Software according to our review team we recommend you examine these products: Freshservice, PandaDoc, ContractWorks.
Emptoris Contract Management’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Emptoris covers all stages of the contract lifecycle from creation, execution and discovery through renewals, renegotiation, and performance monitoring. With this, you can facilitate better business transactions and foster stronger relationships with your clients.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Both IBM Emptoris and ManageEngine ServiceDesk Plus were evaluated by a group of independent B2B experts who conducted a detailed study of all important elements of each product. Their final rating was calculated using our unique SmartScore model that gives an individual partial score to each component like: main functionalities, client support, mobile device support, security, client satisfaction and media presence. Here at FinancesOnline we realize useful features are not the only aspect crucial to a business so we do our best to pay attention to all facets of a software before calculating its final score.
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