What is better IBM Emptoris or ManageEngine ServiceDesk Plus? If you’re getting a difficult time picking the right Contract Lifecycle Management (CLM) Software product for your company, it’s a good idea to do a comparison of the available software and determine which tool offers more advantages. In particular, here you can examine IBM Emptoris (overall score: 8.9; user rating: 100%) vs. ManageEngine ServiceDesk Plus (overall score: 8.7; user rating: 100%) for their overall performance.
You can also see which one provides more features that you need or which has better pricing plans for your current situation. Using a clear table to compare their features will significantly boost the possibility of getting the appropriate product for your company. Pay attention to other factors of the software like intuitiveness, adaptability, scalability, and pricing options.
Right now, the most popular solutions in our Contract Lifecycle Management (CLM) Software category are: PandaDoc, Freshservice, ContractWorks.
Emptoris Contract Management’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Emptoris covers all stages of the contract lifecycle from creation, execution and discovery through renewals, renegotiation, and performance monitoring. With this, you can facilitate better business transactions and foster stronger relationships with your clients.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
When you pick a software that you believe will be an actual asset for your business you shouldn’t simply limit yourself to what reviewers have to say about it. Very often individual experience with the app may be different, depending on specific preferences and needs. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every solution to give you a reliable overview of how actual users of IBM Emptoris and ManageEngine ServiceDesk Plus evaluate their contact with the service. Our algorithm is based on complex analysis of product appearances on other sites, social networks and blogs, so you are going to obtain a full and reliable landscape of what other clients think about each service. In this example IBM Emptoris got a total satisfaction rating at 100% while for ManageEngine ServiceDesk Plus 100% of people claim they had an enjoyable experience with it.
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