What is better Eloquent WebSuite or Zendesk? There is a wide range of Knowledge Management Software products available for businesses these days. The best way to find out which one fits your needs best is to compare them side by side. For example, here you can review Eloquent WebSuite and Zendesk for their overall score (8.5 vs. 9.7, respectively) or their user satisfaction rating (N/A% vs. 98%, respectively).
You can also check their functions and pricing conditions along with other valuable information below. When matching products make sure to compare their corresponding capabilities and mark their distinctive elements to get a clearer picture of both deals. What is more remember to evaluate other issues including security, backup, ease-of-use, and customer service.
Users who want to save some time or could use a Knowledge Management Software advice from our experts may want to take a look at these top choices for the current year: Zendesk, Zendesk, ServiceNow Knowledge Management.
Contact Eloquent System to know more about Eloquent WebSuite basic and enterprise pricing options and other product details. You may also sign up for a demo to see if the software is a perfect fit for your business.
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Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
The Eloquent WebSuite gives customers and their clients only “one place to look” for all the organizations information – PDF documents, archival material, folders in offsite storage, photographs, museum artifacts, audio recordings, videos – anything that is relevant to the organization.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
It may not always be enough to simply compare Eloquent WebSuite and Zendesk with each other. While specific functionalities, cost and customer experience are all important and should be taken into account when making a final choice, you should also check out the recognition and awards claimed by each service. Frequently a less dominant app may turn out to be a good choice that was distinguished with B2B awards such as our Exceptional Customer Support Award which reveals that in spite of limited market popularity it’s a worthy contender to the services that dominate the market.
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