What is better Elium or Zendesk? Choosing the best Knowledge Management Software for your organization is complicated with so many functions, choices, and offers to consider. But, using our review platform will make it possible for you to simplify the necessary steps by reading all main services in a single place.
As an illustration, you can match Elium and Zendesk for their tools and overall scores, namely, 8.1 and 9.7, respectively. Furthermore, you can see which software has higher general user satisfaction rating: N/A% (Elium) and 98% (Zendesk) to determine which solution is better for your business. Don’t just choose the solution with the most attractive price, but the service that offers the best value.
We know that not all companies have enough time to try out a large number of various solutions, so we created a list of recommendations that you may find useful. Our top selections for the Knowledge Management Software category are: Zendesk, ServiceNow Knowledge Management, Zendesk.
Elium enterprise pricing starts at $600.00 per month and the packages are based on the number of users. For complete information, get in touch with the sales team by phone, email, or web form.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Both Elium and Zendesk were evaluated by a group of reliable SaaS experts who conducted a full analysis of all core elements of every service. Their total score was calculated by means of unique SmartScore model that gives an individual partial score to every factor such as: main features, customer support, mobile support, security, client satisfaction as well as reviews in other media. We are aware that useful features are not the only thing essential to a business so we do our best to pay attention to all facets of a software before coming up with its final score.
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