What is better eDesk or Deskun? If you’re experiencing a tough time picking the right Help Desk Software product for your needs, it’s a good idea to do a comparison of the available software and see which one offers more benefits. In particular, here you can assess eDesk (overall score: 8.0; user rating: 100%) vs. Deskun (overall score: 8.0; user rating: 100%) for their overall performance.
It's also possible to see which one provides more tools that you need or which has more suitable pricing plans for your current situation. Having a clear table to compare their features will significantly increase the odds of finding the right product for your company. Take a closer look at other aspects of the software like intuitiveness, adaptability, scalability, and pricing terms.
Users who are pressed for time or want a Help Desk Software advice from our experts might want to take a look at these top choices for this year: Salesforce Service Cloud, Zendesk, Freshdesk.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Deskun integrates with the following business systems and applications:
Gmail
Facebook
Facebook Messenger
Twitter
Viber
Skype
VK
Telegram
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
You should note that while both eDesk and Deskun may have an excellent array of features each service might be created for a different company size. If you are studying different apps you should focus on a company type they are aimed at. Some elements may scale up well for big enterprises but if you own a small or mid-sized company it’s usually more sensible to stay away from paying for complex functionalities that you might never use.
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