What is better eDesk or Atera? Finding the ideal Help Desk Software for your business is essential to increasing your company’s effectiveness. In our platform, it's easy to evaluate a wide range of solutions to see which one is the right software for your needs. Here you can match eDesk vs. Atera and check out their overall scores (8.0 vs. 9.0, respectively) and user satisfaction rating (100% vs. 100%, respectively).
It's also possible to study the details of pricing, terms and conditions, plans, functions, tools, and more, and find out which software offers more advantages for your business. In general, choose the software that allows you to change the features and subscription plan to complement your business growth or lack of it.
Our team put a lot of effort to prepare reviews of all popular Help Desk Software products that you can find out there, but among all the ones we reviewed these three deserved our special attention: Salesforce Service Cloud, Zendesk, Freshdesk.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
Almost as essential as useful features and client support level are pricing options given by eDesk and Atera. Even though price should not be a deciding element it’s without a doubt a significant thing to think about. You should count on a flexible pricing plan that can be adjusted to your company size and effortlessly scaled up every time your company develops. Make sure you don’t pick pricing plans that have extra tools that you won’t find useful and always make an effort to contact with the vendor directly because enterprises can usually count on special pricing. You should also try out a free trial or demo of each service to spend at least some time working with it. It’s a useful experience that doesn’t require you to invest any money and provides you with a solid overview of what it’s like to work with eDesk and Atera.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
