What is better Ecrion Engage or LiaCX? Reviewing products to find the best Customer Experience Management Software does not always have to be complicated. On our review platform, you can easily match Ecrion Engage and LiaCX and immediately analyze their varying features. We allow you to examine their features, supported devices, support service, costs, terms, and much more.
You may also assess their overall score (7.5 for Ecrion Engage vs. 8.6 for LiaCX) and overall customer satisfaction level (N/A% for Ecrion Engage vs. 100% for LiaCX). Take your time and examine your top alternatives and see which one is right for your company. Similarly, you have to assess the software company’s background; are they reliable and will they still be on the market in the future?
We are aware that not all businesses have the time to test dozens of various solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
Ecrion Engage is a platform designed to help organizations take their customer engagement to the next level. Mid to large businesses can especially benefit from its broad set of features. If you are interested in this product, you can request custom enterprise pricing by phone or email.
An end-to-end customer communications management platform that lets you build stronger relationships with consumers every step of their personal journeys.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Both Ecrion Engage and LiaCX were reviewed by a panel of independent B2B experts who carried out a detailed study of all important aspects of every product. Their ultimate rating was prepared with unique SmartScore model which provides a separate partial score to each factor such as: main features, client support, mobile support, security, user satisfaction and reviews in other media. We know useful features are not the only thing important to a business so we do our best to pay attention to all facets of a solution prior to calculating its final score.
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