What is better Document360 or HelpCenter.io? Comparing products to find the best Knowledge Management Software does not always have to be complicated. On our review platform, it is possible to match Document360 and HelpCenter.io and promptly analyze their varying features. We allow you to take a look at their capabilities, supported devices, level of support, costs, terms, and many more.
You can even review their overall score (9.0 for Document360 vs. 8.0 for HelpCenter.io) and overall customer satisfaction level (97% for Document360 vs. 96% for HelpCenter.io). Devote time to assess your top alternatives and determine which one is best for your company. Similarly, you have to assess the software vendor’s credibility; can you count on them and will they still be on the market in the future?
We did our best to review all popular Knowledge Management Software products offered on the market, but among all the ones we reviewed these three deserved our special attention: ServiceNow Knowledge Management, Zendesk, Zendesk.
Document360 can be integrated with the following third-party applications:
Intercom
Olark
Disqus
Google Analytics
Segment
Teams
Slack
Webhook
Freshdesk
Zendesk
Intercom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Stackify, monday.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and scalable knowledge base solution for internal users and customers to enable self-service. Flexible and scalable, the application lets you expand content as your business also expands. Aside from letting it grow with your business, it keeps versions tight with its fully automated version control module.
Almost as crucial as features and customer support level are pricing packages provided by Document360 and HelpCenter.io. Although price should not be the sole aspect it’s surely an important thing to consider. You should try to find a flexible pricing plan that can be matched with your team size and easily scaled up when your business grows. You should be certain you don’t opt for plans that include additional tools that you won’t find a use for and always try to contact with the vendor directly because enterprises can often count on special pricing. You should also try out a free trial or demo of each software to spend at least some time using it. It’s a helpful experience that doesn’t require you to pay any money and gives you a reliable overview of what it feels like to work with Document360 and HelpCenter.io.
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