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Compare Document360 vs Guru

What is better Document360 or Guru? Selecting the most appropriate Knowledge Management Software for your business is hard with various functions, options, and terms to take note of. But, relying on our review directory will allow you to simplify the necessary steps by reading all crucial apps in one location.

For instance, you can compare Document360 and Guru for their features and overall scores, in this case, 8.8 and 9.5, respectively. Similarly, you can compare which one has superior general user satisfaction rating: 97% (Document360) and 98% (Guru) to find out which software is the better choice for your company. Don’t simply pick the software with the most attractive price, but the software that has the most cost-effective value.

If you would like to quickly find the top Knowledge Management Software according to our review team we recommend you check out the following solutions: Remedy Knowledge Management, Inkling Knowledge, ServiceNow Knowledge Management.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Team Accounts
  • Documentation Version
  • Backup & Restore
  • Analytics
  • Team Auditing
  • Storage
  • E-mail Notification Channels
  • Unlimited Articles
  • Unlimited Article Revisions
  • Unlimited Public Readers
  • Landing Page
  • Site Domain
  • API access
  • Custom Javascripts / CSS / Tags
  • Custom Footer Navigation
  • In-App Assistant
  • Integration
  • Article Redirect Rules
  • Private Documentation
  • Reader Accounts
  • Custom Roles
  • Yearly PO & Invoicing available
  • White Label
  • IP Restriction

Pricing Info

Document360 has Startup, Business, and Enterprise plans that you can choose from, which are all available on a monthly or yearly billing options.

Startup – $49/project/month billed annually ($59 if billed per month)

  • 2 Team Accounts
  • 3 Documentation Versions
  • Backup & Restore (1 day)
  • Analytics (30 days)
  • Team Auditing (7 days)
  • Storage (5 GB)
  • E-mail Notification Channels
  • Unlimited Articles
  • Unlimited Article Revisions
  • Unlimited Public Readers
  • Landing Page
  • Site Domain (with SSL)

Business – $99/project/month billed annually ($119 if billed per month)

  • 5 Team Accounts
  • 5 Documentation Versions
  • Backup & Restore (30 days)
  • Analytics (90 days)
  • Team Auditing (30 days)
  • Storage (25 GB)
  • Premium Notification Channels
  • API Access (2 Tokens)
  • Custom Javascripts / CSS / Tags
  • Custom Footer Navigation
  • In-App Assistant
  • Integration
  • Article Redirect Rules
  • Private Documentation
  • 250 Reader Accounts

Enterprise- $249//project/month billed annually ($299 if billed per month)

  • 25 Team Accounts
  • Unlimited Documentation Versions
  • Backup & Restore (90 days)
  • Analytics (180 days)
  • Team Auditing (180 days)
  • Storage (100 GB)
  • API Access (5 Tokens)
  • Custom Roles
  • Security/Reader Groups
  • Yearly PO & Invoicing available
  • White Label
  • IP Restriction

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Microsoft, Stackify, monday.com

Integrations

Document360 can be integrated with the following third-party applications:

  • Intercom
  • Olark
  • Disqus
  • Google Analytics
  • Segment
  • Teams
  • Slack
  • Webhook
  • Freshdesk
  • Zendesk
  • Intercom

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A self-service knowledge base and content management software

Company Email

support@document360.io

Contact No.

Company's Address

NOAWARDS
YET

SmartScore™

OUR SCORE 9.5

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Web Application
  • Browser Extension
  • Slack Bot
  • Knowledge Unification
  • Filters
  • Knowledge Update Notifications
  • Analytics
  • Publishing API

Pricing Info

Guru offers the following enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Base – $6.00/user/month or $5.00/user/month/annual billing

  • 100 GB Data Storage
  • Browser Extension
  • Slack Bot
  • Recommendation Engine
  • Roles & Groups
  • Collections
  • Boards, Tags & Categories
  • Content Import

Growth – $12.00/user/month or $10.00/user/month/annual billing

  • All Base Features
  • 500 GB Data Storage
  • Verification Engine
  • Q&A
  • Card Manager

Pro – $24.00/user/month or $20.00/user/month/annual billing

  • All Growth Features
  • 1 TB Data Storage
  • Analytics
  • CRM Integration
  • Support App Integration
  • Single Sign On
  • Publish API

Flux – request pricing information

  • AI-Driven Contextual Coaching

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Intercom, Square, Dell Boomi

Integrations

Guru can integrate with CRM systems and support applications.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An omni-channel knowledgebase for support, sales, and marketing teams.

Company Email

info@getguru.com

Contact No.

Company's Address

Guru Technologies Inc.
121 South Broad Street, 11th Floor
Philadelphia, PA 19107
USA

Every time you test various Knowledge Management Software solutions you shouldn’t just analyze their list of features and provided pricing packages. Pay attention to the fact that the service should be matching your needs and team so the more flexible their offer the better. Find our which OSes are supported by Document360 and Guru and be certain you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and geographies are supported, as this might be a deal breaker for many companies.

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