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Compare Guru vs Bloomfire

What is better Guru or Bloomfire? If you’re having a hard time picking the right Knowledge Management Software product for your situation, we suggest that you compare the available software and find out which solution offers more benefits. For instance, here you can review Guru (overall score: 9.5; user rating: 98%) vs. Bloomfire (overall score: 9.0; user rating: 100%) for their overall performance.

You can even see which one provides more tools that you need or which has more flexible pricing plans for your current budget constraints. Having a clear table to compare their features will significantly increase the possibility of getting the appropriate product for your company. Pay attention to other factors of the software for example if it’s easy to use, adaptability, scalability, and pricing terms.

We did our best to review all popular Knowledge Management Software products available out there, but among all the ones we reviewed these three deserved our special attention: Remedy Knowledge Management, Inkling Knowledge, ServiceNow Knowledge Management.

Guru

vs

NOAWARDS
YET

SmartScore™

OUR SCORE 9.5

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Web Application
  • Browser Extension
  • Slack Bot
  • Knowledge Unification
  • Filters
  • Knowledge Update Notifications
  • Analytics
  • Publishing API

Pricing Info

Guru offers the following enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Base – $6.00/user/month or $5.00/user/month/annual billing

  • 100 GB Data Storage
  • Browser Extension
  • Slack Bot
  • Recommendation Engine
  • Roles & Groups
  • Collections
  • Boards, Tags & Categories
  • Content Import

Growth – $12.00/user/month or $10.00/user/month/annual billing

  • All Base Features
  • 500 GB Data Storage
  • Verification Engine
  • Q&A
  • Card Manager

Pro – $24.00/user/month or $20.00/user/month/annual billing

  • All Growth Features
  • 1 TB Data Storage
  • Analytics
  • CRM Integration
  • Support App Integration
  • Single Sign On
  • Publish API

Flux – request pricing information

  • AI-Driven Contextual Coaching

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Intercom, Square, Dell Boomi

Integrations

Guru can integrate with CRM systems and support applications.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An omni-channel knowledgebase for support, sales, and marketing teams.

Company Email

info@getguru.com

Contact No.

Company's Address

Guru Technologies Inc.
121 South Broad Street, 11th Floor
Philadelphia, PA 19107
USA

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $899

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • “Your Feed” brings you relevant content
  • Analytics and reports
  • API and single sign-on
  • Authoring tools
  • Customizable
  • Effortless content organization
  • Email and in-app notifications
  • Gamification
  • Mobile apps (Android, iPhone)
  • Multimedia content sharing
  • Role-based management, content moderation
  • Salesforce and Google Apps integration
  • Supports video, modules, presentations and more
  • Unlimited groups and sub-communities

Pricing Info

Bloomfire pricing scales with your business. Plan starts at $899/mo for up to 50 users.

Basic – $899/mo – 50 users

  • AI-Driven Search & Suggest
  • Auto-Tagging Content
  • Content Reporting & Analytics
  • Usage Reporting & Analytics
  • Newsletter
  • Standard Support

Growth – $1149 – 50+ users

  • All Features from Basic
  • Groups
  • API Access
  • SSO
  • Standard Support

Enterprise – By quote

  • All Features from Growth
  • Multiple Communities
  • News Hub
  • Public Content
  • Whitelabel URL
  • Zendesk Integration
  • Salesforce Integration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Domino's Pizza, Etsy, OgilvyOne Worldwide

Integrations

Bloomfire integrates with the following third-party systems:

  • Salesforce
  • Zendesk
  • Chrome
  • Box
  • Dropbox
  • Google Drive
  • OneDrive
  • LinkedIn
  • Tableau
  • Power BI
  • Azure
  • Active Directory

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An enterprise knowledge and collaboration platform that taps the collective wisdom of your employees or customers.

Company Email

info@bloomfire.com

Contact No.

Company's Address

Bloomfire, Inc., 1717 W 6th St. #100
Austin, TX 78703
USA

In case you are still having doubts about which solution will work best in your case it might be a good idea to examine each service’s social metrics. Such metrics are quite often an indicator of how popular each solution is and how large is its online presence.For instance, if you check Guru LinkedIn page you’ll learn that they are followed by 1798 people. In case of Bloomfire the number of followers on their LinkedIn page is 3315.

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