What is better Document360 or Astute Knowledge? Finding the best Knowledge Management Software product is all about evaluating numerous solutions and identifying the top application for your specific needs. Our unique process provides you with a fast look at the general rating of Document360 and Astute Knowledge. For all round quality and performance, Document360 scored 9.0, while Astute Knowledge scored 8.7. On the other hand, for user satisfaction, Document360 earned 97%, while Astute Knowledge earned 92%.
Below it's also possible to look at their features, terms, plans, etc. to determine what program will be more suitable for your needs. One key aspect to evaluate is if the software allows you to enable and disable limitations on various types of users to protect any critical corporate data.
We did our best to review all popular Knowledge Management Software solutions offered on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, Zendesk, ServiceNow Knowledge Management.
Document360 can be integrated with the following third-party applications:
Intercom
Olark
Disqus
Google Analytics
Segment
Teams
Slack
Webhook
Freshdesk
Zendesk
Intercom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Stackify, monday.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and scalable knowledge base solution for internal users and customers to enable self-service. Flexible and scalable, the application lets you expand content as your business also expands. Aside from letting it grow with your business, it keeps versions tight with its fully automated version control module.
Contact Astute Solutions for more basic and enterprise pricing information on Astute Knowledge. You can also sign up for a demo to see if the software is a perfect fit for your business.
A knowledge management software puts the right answers at your fingertips. Give customers and service staff intelligent and accurate answers without needing to author a knowledge base from scratch.
No Knowledge Management Software will be able to cater to all the needs of a company. Though key features of Document360 and Astute Knowledge should matter you should also thoroughly analyze the integrations offered by each product. In many cases you will already be using various kinds of B2B software in your company and it’s always more beneficial to go with products that integrate well with one another. With that approach you can guarantee a reliable transfer of information between your teams and services, which can significantly reduce time devoted to migrating between one product and the other.
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