What is better Document360 or AllAnswered? It’s easy to our scoring system to provide you with a general idea which Knowledge Management Software product is more suitable for your business. For overall product quality, Document360 attained 9.0 points, while AllAnswered received 8.0 points. Meanwhile, for user satisfaction, Document360 scored 97%, while AllAnswered scored 93%.
Details about their functions, tools, supported platforms, customer service, and more are provided below to provide you with a more correct analysis. Keep in mind to purchase only the tools your business requires so you don’t waste money for functions which are redundant.
In the event you need to quickly identify the optimal Knowledge Management Software according to our review team we recommend you check out one of these services: Zendesk, ServiceNow Knowledge Management, Zendesk.
Document360 can be integrated with the following third-party applications:
Intercom
Olark
Disqus
Google Analytics
Segment
Teams
Slack
Webhook
Freshdesk
Zendesk
Intercom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Stackify, monday.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and scalable knowledge base solution for internal users and customers to enable self-service. Flexible and scalable, the application lets you expand content as your business also expands. Aside from letting it grow with your business, it keeps versions tight with its fully automated version control module.
AllAnswered seamlessly integrates with a number of business applications and tools listed below. It also offers RESTfuls APIs for custom integration.
Slack
Microsoft Teams
GitHub
Jira
Bitbucket
Draw.io
Figma
inVision
Zeplin
Google Docs, Google Sheets, Google Slides, Google Form
YouTube
Vimeo
Wistia
Spotify
Slideshare
CodePen
Pastebin
Okta
Azure Active Directory
Microsoft 365
GSuite
OneLogin
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Patient Company, Grass Valley, AffiniPay
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AllAnswered is an all-in-one, AI-powered knowledge management software designed to help engineering teams, human resources, customer support, and other knowledge workers manage and grow their knowledge base.
Both Document360 and AllAnswered were tested by a team of independent SaaS experts who carried out a detailed study of all important aspects of every software. Their final score was prepared with unique SmartScore algorithm which calculates an individual partial score to every component like: main functionalities, client support, mobile support, security, client satisfaction and market presence. We realize useful features are not the only thing essential to a company so we make sure we pay attention to all sides of a software before calculating its final score.
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