What is better DiamanteDesk or Gigya? Getting the best Customer Support Software product is all about evaluating various solutions and identifying the top application for your specific needs. Our proprietary algorythm gives you a fast look at the general rating of DiamanteDesk and Gigya. For all round quality and performance, DiamanteDesk scored 8.0, while Gigya scored 7.5. On the other hand, for user satisfaction, DiamanteDesk earned N/A%, while Gigya earned 97%.
Below it's also possible to check their characteristics, terms, plans, etc. to see which program will be more suitable for your situation. One key feature to assess is if the application allows you to enable and disable limitations on various types of users to protect any confidential business data.
Currently, the most significant products in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
DiamanteDesk integrates with the following business systems and applications:
OroCRM
Salesforce
Sugar CRM
Magento
Wordpress
PrestaShop
Shopify
eBay
Amazon
Jira
YouTrack
Redmine
Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An easy-to-use, open-source support ticketing system and customer service solution powered by Eltrino. This customer service software allows easy customizations to meet unique business needs.
To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.
Every time you compare different Customer Support Software services you shouldn’t simply look at their features list and offered pricing packages. Pay attention to the fact that the solution must be meeting your needs and company so the more flexible their offer the better. Find our what systems are supported by DiamanteDesk and Gigya and be certain you will get mobile support for whichever devices you use in your company. You should also learn which languages and geographies are supported, because this might be a critical factor for many businesses.
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