What is better DeskXpand or UVdesk Helpdesk? When you need a competent Help Desk Software product for your company you have to make time to examine various solutions. It doesn’t have to be complex, and can be as quick as matching their functions in a table like the one below. You will also get a brief idea how each product works. For instance, on this page you can see DeskXpand’s overall score of 8.0 and compare it against UVdesk Helpdesk’s score of 8.2; or DeskXpand’s user satisfaction level at 98% versus UVdesk Helpdesk’s 100% satisfaction score.
The contrast will allow you to identify the good and bad points of each service, and make up your mind on which matches your requirements better. Aside from the robust features, the software which is simple and intuitive is always the better option.
Users who want to save some time or would like to get a Help Desk Software suggestion from our team may want to take a look at these top choices for the current year: Zendesk, Freshdesk, Salesforce Service Cloud.
DeskXpand is a helpdesk solution for companies and businesses to create better customer experiences, improve agent productivity and performance, and reduce support costs.
UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:
UVdesk Helpdesk integrates with the following business systems and applications:
Zendesk
osTicket
Helpscout
Freshdesk
Amazon
eBay
Etsy
Magento
Bigcommerce
Shopify
Facebook
Disqus
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jamgora, Colorway Design Group, FIXXI.NET
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
Both DeskXpand and UVdesk Helpdesk were tested by a group of independent SaaS experts who carried out a detailed analysis of all core elements of each app. Their ultimate score was calculated with unique SmartScore algorithm which calculates an individual partial score to every factor like: main features, client support, mobile support, security, client satisfaction as well as market presence. We know useful features are not the only thing important to a company so we do our best to pay attention to all sides of a app prior to calculating its final score.
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